Voice Systems and Accessories - Small Business - Page 524

UC320 Use Case Study -- PBX, FXO, Live Receptionist

It seems that some actual configuration examples could be useful to the community. Below is an example created base on an a succesful real site deployment. I will encourage others to share as well.Key AttributesPBX mode with four FXO lines. Live rece...

SPA 500 Series Call Appearance Limitations

Up to date firmware on the SAP500 series allows you to increase the number of calls that an extension can handle up from 2 to about 10. However it will not allow you to restrict the number of calls to 1, why? Or have I missed something somewhere? I ...

UC320W cannot upgrade firmware

I have a demo UC 320W here and out of the box, I'm trying to do a firmware upgrade from 2.0.1 (6) to 2.0.6 (1) and I am getting this error message.We seem to be having trouble updating Cisco UC320W at this time. Please close all unnecessary applicat...

no transfer softkey when calls are answered on a Direct CO line key

We have set up a very small customer with a UC540, and they originally wanted to answer calls in a similar way as their old Norstar key system. ie, several multiline IP sets with Direct CO line buttons so they can answer at one set, then put that li...

UC540 new DID to user extension assignments disappear

Thought I would check in here before opening a support call...System is a UC540 running 8.1, using a SIP trunk from XO. Current release of CCA.We currently have about 30 DID numbers mapped to user extensions that are working without any issues. Aft...

How do you troubleshoot Jitter & Latency?

Does anyone recommend a type of packet sniffer to determine jitter and or latency?If a client complains about "silent" spaces and/or noise what is the best way to determine the cause?Is there a "Cisco recommended" software or freeware?Thank you.

WIP310 keeps ringing

I have a WIP310 and a few SPA942's. I've noticed a few issues with the WIP310.First, I've noticed that whenever we have a call coming in, the 942's ring right away, but it takes a few seconds before the WIP310 starts ringing.I've also noticed that...

Resolved! Conference Tones

Is there a way from within CCA to disable the conference tones for Cbarge, Meet-Me, and Ad-hoc (using Join button)?I know how to do this via CLI. If this is done via CLI will it break CCA? Would this be considered an out of band configuration item?...

UC 520 8.1.0 ... VPN stops working

Hi -I upgraded from 8.0.5 to 8.1.0 and my VPN connections now don't work.I can make a connection, and start using it (remote desktop, file sharing ....), but after a short period of time, the connection stops 'working'.The connection is still there.B...

Line busy function, SPA504 with SPA9000 & SPA400

If i was to add an SPA504 to my SPA9000 & SPA400 system would i be able to to use a LINE button to show if an EXT was busy?How would i set this up?ThanksJK

Cannot get a call back from XFER, SPA502 with SPA9000 & SPA400

I have an SPA9000 & SPA400 setup with 4x SPA502's, I have it all working sufficiently but i have hit a problem. When a receptionist tries to transfer an incomming call they hit the XFER soft key then dial the EXT, but if the person doesnt want to ta...

UC540 Codec? Works one day, next not!

Issue: Internal calls to an extension if not answered go to VM fine. External calls after the same number of rings get "dead air". Upon several debugs the SMB support engineer found that the dial-peer was referencing “voice-class codec 1”, excep...

Disable call-waiting beep on UC540

How do I disable the call-waiting beep that is heard in the handset on the UC540? I'm using SPA525G phones, if that matters.Thanks!

repercussions of removing ACL 3 from UC560 Vlan90?

had issues with SIP direct transfer of external calls from reception to user voicemailremoved ACL 3 from Vlan90 (CUE vlan)transfer now works, but what are long term repercussions?we beleive the deny ip 69.xxx.xxx.xxx 0.0.0.15 any was causing the is...

Improvements that should be made on 3rd generation UC500 models

I know that not all improvements to the SBCS solution can be made by making changes to IOS, CUE, or CCA. I know that some improvements have been made on the UC540 and UC560 models.Improvements made on the UC540 from the UC520-8U and UC520-16U:UC540 h...

Voice Systems and Accessories - Small Business

Forum Posts

UC320 Use Case Study -- PBX, FXO, Live Receptionist

SPA 500 Series Call Appearance Limitations

UC320W cannot upgrade firmware

no transfer softkey when calls are answered on a Direct CO line key

UC540 new DID to user extension assignments disappear

How do you troubleshoot Jitter & Latency?

WIP310 keeps ringing

Resolved! Conference Tones

UC 520 8.1.0 ... VPN stops working

Line busy function, SPA504 with SPA9000 & SPA400

Cannot get a call back from XFER, SPA502 with SPA9000 & SPA400

UC540 Codec? Works one day, next not!

Disable call-waiting beep on UC540

repercussions of removing ACL 3 from UC560 Vlan90?

Improvements that should be made on 3rd generation UC500 models

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