Voice Systems and Accessories - Small Business

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no transfer softkey when calls are answered on a Direct CO line key

We have set up a very small customer with a UC540, and they originally wanted to answer calls in a similar way as their old Norstar key system.  ie, several multiline IP sets with Direct CO line buttons so they can answer at one set, then put that li...

Improvements that should be made on 3rd generation UC500 models

I know that not all improvements to the SBCS solution can be made by making changes to IOS, CUE, or CCA. I know that some improvements have been made on the UC540 and UC560 models.Improvements made on the UC540 from the UC520-8U and UC520-16U:UC540 h...