Voice Systems and Accessories - Small Business

Hi all,Is there any way to configure media flow around when connecting some UC500 with H.323 trunks? For example:    Phone1 - UC5001 - H323 - UC5002 - Phone2    By default, when Phone 1 calls Phone 2, media must go through UC5001 and UC5002 before re...

Trying to change the IP address of the CUE? Any documentation on how to make that change? Did a search, but could not find anything relevent. Thanks.

Hello,I am having problems with firmware upgrade by using TFTP server.I tested with SPA 504G and 502G, both of them came with firmware 7.4.3a by default.The CNF config is:(xxx.xxx.xxx.xxx represents the IP address of my TFTP server)    <Profile_Rule ...

hi guys,how do you troubleshoot voicemail to email issue? cue is 3.0. at some point, it's been working fine and now it just stops working. i changed the smtp to right address, and i can ping smtp from cue with no problem. the voicemail goes to the ex...

Hi all I am having little weird problem that when I am using the pstn line direct means connect to direct telephone the voice is clear in calling and receiving call.But when I am connecting it to uc520 it give some noise like ‘chha ,chha ‘ in between...

We have a site that reports some occasional slow voicemail delivery.  They will get a voicemail from a caller that will not show up until up to a day later.  This does not happen frequently.  It happens maybe once a month.  What kind of troubleshooti...

Maybe I'm missing something obvious here, but the phones we have connected to our UC320 both show a date of Jan 1.  Where do we set the date and time?  I didn't see anything in the configuration.

Hi All,I am looking for some advice on a setup for a new client. Here is the scenario...They have a HQ and 1 remote office. There is a point-to-point VPN setup between an ASA 5505 at both locations.HQ has a T1 for data and PRI for voice. About 35 use...

Hi,Does the UC300 support editing of the external dial plan - i've got a possible setup where the FXO lines are part of a Centrex system and require you to dial 2x 9's for an outside line (e.g. 9901234123456)?Can you also map each FXO port separately...

intento enviar un tono vía tftp con la siguientesintaxis: http://10.100.40.123/ringtone1?tftp://10.100.40.2/tonos/alarma1.mid y obtengo el resultado "failed":  Las rutas de origen y destino son correctas.He probado a poner en EXT1 Line enable "NO" pa...

We have a couple of different customers using SPA525G phones remotely using the built-in SSL VPN.  The sites where the phones are behind a Sonicwall seem to have a problem with the phones going to 1 way audio after a random number of minutes.  We can...

I need to setup a SPA525G with a UC560 implementation at a customer's remote site.  The issue is the remote office is way out there and need to find a way to set it up manually.  Looking for step by step manual directions for this.Any help would be g...