Hello.UC320 - bunch of extensions on SPA525G2;Reception phone is SPA50X with side car.Side car configured to "Pickup Individual"SIP trunk configured with DID's for extensions. SIP Trunk codec is G711a for use in UK.Incoming calls from SIP trunk, exte...
I have heard a few complaints over the last few months with Drag and Drop of the Phone Loads for SPA 5x5 and 525 models You CAN download new phone load like 7-4-6 from CCO and “drag and drop” the .bin file inside it (there is usually a readme and an ...
I connected a customers CP7940 to UC540 and did it not register. I reset to factory Default and still no registrattion. Tech Support had me check the firmward and I was told that it is MGCP and needs to be converted to SCCP. I was sent this link a...
I am trying to change button assignments on UC560 extension that has SPA504 with 2 SPA500S Side cars. When I change the buttons through CCA2.2(2) the system indicated that the data was sumbitted but I aslo get an error (attached) and the cahnges do ...
Hi, I have a SPA9000 woking fine with IP Phones. External and Internal calls. Outbound and inbound.I have no router in front, so no NAT or FW problems, SPA9000 is connected directly to a DSL Modem in WAN interface and then I have a Switch in LAN inte...
Hello AllJust wondered if anyone has any ideas about the following.We have a site which has 2 ISDN2e Circuits & have installed a 2 BRI Expansion into the UC520.We had a issue on Friday with inbound calls not working so a TAC was raised and a Cisco en...
Hello,I have DND performing strangely. A user has DND set on the phone. When a call comes in it can ring up to 11 times before forwarding to voicemail. This is a standard setup, Other users have also complained of this. Is there a way I can force DND...
We have a SPA8000 connected to a UC540. After about two days of working, it starts acting flakey. They have 2 phones and 1 fax machine. When the phones try to dial out, they get a busy signal. The fax can dial out no problem. When you call into...
We are trying to get attended transfer working with a SPA500s. Steps:Answer callPress Transfer buttonPress relevant button on SPA500s. Nothing happensWe have enabled syslogging and there is nothing produced in the syslog at all when the console butto...
We are putting together a proposal for a customer who has existing call recording hardware using analog lines. If we install a UC500 system, can it be setup to mirror calls via a built in FXS port? We would like it to mirror the output to the recorde...
Hello ,I'm making my first installation of UC500, and I configured the UC500 with my specific needs....(config) #debug vpm all I used this command bellow and shows me that the call arrives.but I am not able to interpret the results, but there is a...
UC520 software pack 8.1.0 recently reloaded with CCA 3.0. FXO PSTN connectivity using CO Lines on each phone.When a call comes in and is picked up on a CO Line, the call is not able to be transferred using the Transfer soft button (it's grayed out), ...
I'm looking for a way to have the cisco spa 501 or 504 when calling extension to extension auto answer to the speaker on the phone. For example if ext 200 calls ext 100 I want 100 to auto answer so the audio is heard automaticly on the speaker of th...
Good afternoon,I wanted to know, if IVR is still available with UC540W-FXO-K9? I know that with UC520-16U-4FXO-K9 it was but this platform is EOL and the replacement part-number is UC540W-FXO-K9.
Hi,is there anybody using the SPA500+SPA500S ( console ) ?I've updated the firmware and today I wanted to changed a phone number on the console..select " Attendant console status" and immediately you are back from Admin -> User LoginThen you cannot c...
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