Voice Systems and Accessories - Small Business

I notice that the version 7-4-6 release notes indicate support for Broadsoft directed call pickup but I do not see any information on how it is configured.  Anyone have it working?  Is it supported on the 500S as well as phone line-keys?

when the customer is on a call and the second call rings in the is a loud beep. can this be turned off?

Can anyone tell me the issues that may cause the CCA from finishing the wizard setup? About10% of the setup is complete and the setup fails. I tried resetting to factory settings and trying again after making changes to my lap top but thisdoes not ma...

I have one SPA 941 and two SPA 942. They all three are registered to subaccounts with VOIP.ms. 95% of the time the line is green and the phone works great.  Periodically, registration will fail. It seems to happen on all 3 phones at the same time. We...

I will be installing a UC560 in a network where the Data VLAN id is 2.  I initially configured the UC560 with the default id (1) in my lab with the thought to change it later via CCA.  Going to CCA yesterday, there doesn't appear to be a way to chang...

Current algorithm for attended transfer isDuring an active call, press the *xfer soft key to place the current call on hold.Press an idle Line key. Dial the transfer target number on the newly activated line. When the target is answered, speak to the...

HiIs it possible to transfer calls between 2 SPA525G2 phones internally in a office, not using the PBX-solution to do it?

I have multiple SIP extensions configured to an Asterisk server.  They work fine, but when on a phone call the second call to come in doesn't ring the phone, it just flashes leds and plays a tone.  I read about "call waiting ring" instead of "call wa...

Does CCA 3 support adding a SPA8000 (8port FXS Server)? Or any SIP devices?

Can you add 2nd T-1 card in expansion slot and use all 24 channels? UC560Product Reference Guide says you can.

Just configured an SPA 3102 Device with Asterisk 1.8.Outgoing calls works fine, but I have a question:Every time I dial from Asterisk to PSTN, In Asterisk I send all digits to SPA 3102, when I press dialInmediatly I see Call Connected, and start hear...

My newly acquired SPA8000 loses  the newly updated system time if I shutdown the unit  by removing power. It resorts back to 2003 12:00.is this normal? seems bazaar that I have to update the system time under regional tab.Also is there a way of backi...

I can't send/recev fax T38My schema SPA 2102 register on CUCM as standart sip device. T try send fax to H323 gateway  Cisco 2821 (fxs port).Then I call i hear fax tone 1 sec and call end with error in SPA debugAll in my local LANConfdial-peer voice 1...

A UC500 running uc500-advipservicesk9-mz.124-11.XW7 and Cisco Unity Express 7.0.3.  When calling into the AA, from internal or external, when you dial an extension or choose an option to be transferred to an extension the caller gets only dead air un...