Voice Systems and Accessories - Small Business

We have a SPA9000 an SPA400 and 5 different IPphones. When our receptionist (on a SPA525G) is speaking we need the ability to say we are busy please try again later but when we use the SPA400 for this the caller is alway left with the possibility to ...

I recently replaced a spa400 with a spa8800. We´ve 8 analog lines and 16 phones, but we can't configure the spa8800 to work with the SPA9000 using the 4 lines, any recomendation or guide to do it?thanks

Hi guys,there is a way to automatic transfer incoming calls from AA to an extension when the caller dont know the extension number?Something like:  “If you know your party’s extension, you may enter it now. If you dont know, just wait"...>>>> It´s po...

HiI configured the uc560 connected on 4 pstn lineand evrythnig is working goodI activated the CDR option and the CDR file are saved the spacial folder in the flashBut I see in the this folder that there is many file, it is very dificult for me to man...

hi I am ordering an at&t Centrex PRI to the UC560 - question is should I pick NI2 or NI1?  and B channel selection Low-to-High or High-to-Low (UC560 has to select the opposit as the setup in the at&t switch).

Hi,So I am making some changes to extensions...Currently it looks like if you want to rename the user/pass, then you have to delete the phone and reset the phone.  Is this the case?Thanks!Chris

Hi,I upgraded one UC540 from SWP 8.0 to 8.1, formatted the flash and also applied the factory defaults and then run the setup wizard.Now no extensions (user and blast) can directly receive calls from outside.If i call the company number with an exten...

I have tried both a blast group and single number reach with a cell phone with no sucess. Seems that when part of the blast group, the phone ring once and then only the cell phone rings, with single number reach, the phone goes straight to VM. Config...

I went to command lineconfigvoice-port 0/2/0description Metrowhen I show running config the change is there but not showing up on the sets? What am I doing wrong?did look just like this.voice-port 0/2/0 connection plar opx 3A10 description Configured...

It seems in CCA 3.0 the Configure -> Dial Plan -> Incoming page is broken and will cause all inbound routing to be lost.  We finished number porting of some older company numbers to our SIP trunk and then when I tried to map those inbound DID to ring...

How can I disable the 7921's from going to sleep?  I setup a home UC500 with 5 wireless 7921's.  The phones appear to turn themselves off completely after 2-3 days.  Then the user has to walk around his home turning them all back on.  I imagine there...

If I have a UC520-8U-4FXO-K9 with no smartnet currently on it.I add 1x VIC2-4FXO and upgrade users to 16 (SL-UC520-16UPG=), what smartnet part number do I use?Still CON-SNTP-8U4FXO?

Hello,I have an UC500 with:1 SPA504G in SCCP1 SPA525G2 in SCCP1 Snom M9 in SIP1 Snom M300 in SIPI use the Snom phones for testing sip configuration in order to deploy an doorphone in the future.I encounter a problem with call between the 2 protocols....

I have a new SPA2101 that I can not connect to via the web to provision,  tho I can ping it.  Thru the VRU I can verify the IP address, but am unable to proceed due to the password not being recognized.  Is there a "reset pin" type option?  Other sug...