We are using Cisco 504Gs with a Broadsoft switch. When a push-to-talk call or page is sent to the phone, the phone auto-answers as we would expect it to. However, the phone also auto-answers these types of calls when there is already an active call...
In previous versions, end users could log into the CUE GUI using their end user credentials and navigate to Configure > Phone to manage their own speed dials. It appears in 8.1 that this option is no longer present in the end user CUE GUI. Has anyone...
I am trying to configure the AA from the CCA - every time I try to use aa_sbcs_v02..aef or even _v03 then I get the above message .. it is not clear and I can find no reference in the guide as to what is the issue.
Hi,I have configured a SIP trunk to a UC520. The trunk registers and I can make and receive calls however I only get one way speech.Te UC is the firewall.any ideas
I’m setting up a UC540 for SMTP notification for v/m to email. The UC is working fine, however can you please tell me the requirements for the server? We setup an exchange server and the server is rejecting the email from the UC500.
Hi allI have the problem that the first zero in a number is missing in incoming calls. So the number is always shown as 12345 instead of 012345. Does anyone know how to solve this problem?I appreciate your help.RegardsAlex
Code Bundle 8.1.0, CCA v3.0 - dial plan includes International which would allow for 9 to be dialed to gain access to outside line (6 FXO trunks from PSTN) then 011 for International; however, when the 0 is pressed it goes to a fast busy. The analog...
I'm trying to configure a 525g for teleworking, the phone is in my office and registered to a UC540. When I try using the wizard I get an "error - http request error" in CCA. Looking at the logs in the UC540 I see this from the IP address of the pc r...
I have a situation where we have a shared line on 5 phones. First call comes in all phones ring, second call only beeps active phone, and gives only visual to other phones with the shared line. How do I get the other phones to ring on a second, or ...
All, I have set up single number reach (also tried adding an external number to a blast group) and everything works fin when I dial in through the SIP trunk (PSTN calls teh external number). However when calling the PSTN number (Only 1 line), the e...
CCA 3.0/SP 8.17962G with 2x 7915 (24 keys each)Noticed after upgrade to from 8.0.2 to 8.0.5. Upgraded to 8.1 & still there.Only shows 24 speed dials filled out in CCA, while 51 have been configured in previous 8.0.2 version and CLI shows 51.To me, de...
Upgraded to SP 8.0.5 and CCA 3.Now there is outbound rule - Unrestricted - Access Code 3 - begins with 238 - 3 digits.It is interferring with my extensions for CCA to work.It will let you think it has been deleted, but it comes back.It you change the...
Hi alli recently had a UC520 installed and we are having a hard time with what i would thing is a simple feature, joining 2 calls together in a conference.Bit of info, we have out lines set up as octo lines. So the scenario would be like this...Boss ...
I have two issues when adding a Co Line to a buttons on phones.1 When I assign a Co Line to a button I cant change the label.( Example Co line 1. to say something like metro, for the user to know its a metro line.)2nd when I am assigning Co lines fro...
I am attempting to record a prompt but the recording is cutting out the silence between words and it sounds like it is played in fast forward? Any reason it's doing this?
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