Voice Systems and Accessories - Small Business

Ever since I upgraded to 8.0.2 and now to 8.0.4 ... I have about a 2-3 second delay picking calls up from a parked line.. The display on the phone shows that its answering the call and displays the caller ID of the parked call.. but does not pick up ...

Hi,I have my Cisco 524 phone connected to my UC500. It has two lines active at the moment. One of the line is private and the second line is shared with another 524 phone. I have received complaints from other colleagues that my private phone line is...

I have a UC540 with 3 sets, a 7965G, spa525G and an old 7940.I get internal MoH on all sets except the 525g.I just upgraded the 525 to the lates FW using CCA drag and drop, not sure if its related as I didn't test MoH before the upgrade.I'd appreciat...

We will be setting up a SR520 for a teleworker solution connecting back to UC540. Site where SR520 will be installed does not have a static IP. Will we be able to setup teleworker VPN with Dynamic DNS service on SR520?

We've purchased CISCO phones 7960 with SIP firmware to work with Asterisk PBX. Later we decided not to use Asteriks and purchased CISCO UC 540 instead. But it turned out that the phones cannot register at CISCO UC 504. What can be done in this situat...

While trying to debug anotherSPA525g issue, I decided to take a look at the *.cfn.xml to see exactly what was being delivered to the phone.I was under the impression, mayb wrongly so, that I could just tftp to the UC500 and request the *.cfn.xml file...

I've set up a B-ACD que with one member, when the hunt timeout ends the "All agents busy" prompt plays and then the call disconnects. I would like it to continue to hunt on the member until the phone is picked up. Have I missed something in the confi...

Hi,I just wanted to get feedback from people who have large installs 50 -100 phones with a UC 5x0 system. I wanted to know any lessons leanred, challenges, or things you would have done differently; including going to a CUCME instead.I wold also like...

Hi,I have two park slots, 4 conference and liverecord activated; I see that there are ephone-dn from 290 to 300 used for this but now I would like to add another park slot... if I do lose the live record, and vice versa!I look at UC configuration and...

In the example below can I apply one main # to follow this path? So all calls coming into 555 555-1000 would ring button 1, then they would softkey to get to the 2nd and 3rd call on button one, then the call goes to button 2 etc?> Overlaid Ephone-dns...

Hi,I have an UC540 with software pack 8.0.4 (also tested with 8.0.2 --> same result).I have two 7971G iphones, one 7975 and one 7925G. I have configured 3 different extensions on the desk phones 211, 212 and 213. The 7925 wireless phone share the sam...

Hi All,I have a customer who is using a Hybrix GSM Gateway on the UC540. The issue is when calls are routed through the gateway audio is very low and the called and calling party can barely be heard.When calls are routed via the BRI interface audio i...