I have SPA504G not finding its cnf file for some reason. Its across a VPN, the phone was registered successfully at the headend. Theres full connectivity over the VPN back and forth. I do a debug tftp packets on the UC560 and get this output. I'v...
Does this card support wink start? I see the T-1 signaling does but i see not command under the FXS ports for wink start signaling. UC540(config)#voice-port 0/0/1UC540(config-voiceport)#signal ? groundStart Ground Start loopStart Loop StartVIC...
All,I am having an issue with my dtmf not recognizing when a number is pressed on a phone. We have the ability to transfer phone calls to our operator if the recipient presses 1. However, when the recipient presses 1 the call is not transferred and e...
I have gotten conflicting answers to whether a software upgrade to version 8 from 7 requires the purchase of an upgrade license on the UC500 family of devices. No extra phones or vm users being increased. Just want to upgrade the software version ...
Hi, I have Linksys SPA302 in my office. We are innovating a new idea of Contac Center Real State. But we are having some problems of customize of gateway SPA3102. How is your function? I make a call and write a code. whit that code, the system bring...
In the CCA 2.2.5 PCM Capture feature, I can enter '50/0/10' into the "Voice Port" and generate pcm.dat.However the CLI 'test voice port' command does not accept '50/0/10'. What is the correct CLI syntax to use ?UC520#test voice port ? <0-50> Voice...
Is there a way to turn off or record over system scipts?After caller listens to mailbox greeting, they hear " please leave a message after the tone, when you are finished press pound for more options"Customer wants to turn this off.Any Ideas?
Hi Guys,I am having problems with using FAC on the UC520.I have two ephone-dn's. One that is supposed to enter the authorization code and the other that is a vip caller (no auth codes).I am able to get the prompt for the user that is restricted and ...
Hi,The current scripts included withe UC solution are in my experience not very usable in The Netherlands. Most businesses here just want a simple script which tells customers, who call outside working hours or on holidays that the company is closed ...
All,We have a new issue. Normally the reception user transfers calls and announces the caller to the phone user before transfer. But, when the receptionist has a caller on hold, the transfer of a subsequent caller is blind - i.e. it just transfers ...
I'm trying to get different ringtones for internal vs external calls on our SPA508's. I am able to set the alert field to one of the built in ringtones when an external call comes in but I can't specify a custom ringtone. Is this possible with the ...
I need to connect to my UC540 and get data... Things like recent user activity, line status, etc... (Not via CDR files... hopefully via the same way that the phone gets its call history list?)It would also be great if I could send commands to the pho...
Hi all,1.Does UC 500 support other vendor (HP) switches for IP phones? - I found in some threads that it works but not tested nor TAC supported. 2.Does UC 500 support other vendor (Siemens)wireless access point for wireless Phones and PCs? Our cli...
Hi,I encountered 2 minor glitches when installing and using CCA 2.2.5The 2 minor glitches were:- CCA hangs on the licence agreement first time after removing old version and installing 2.2.5.Solution : Start Taskmanager, end CCA process and start CC...
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:
