First off, I would like to say my last post was filled with alot of anger and fustration, and admittedly not as productive to the Cisco dev team, or the BU and for this I apologise, however as a the Senior lead UC specialist of my organisation, and being partly responsible for all projects, I cant afford to have my junior engineers wasting days on a BE3k project to get the most basic of things going for our clients. So lets start over........ =)
Moving forward; I dont see many posts here on the Cisco support forums under the BE3k section regarding *improving* the BE3k's functionality and what we (the integrators) would like to see in the next upcoming release cycle. So I have come up with a few things off the top of my head which I would like to see added ( a wish list if you like ). Not all may be possible, and not all may apply to all demographic regions, as long as we know if there will be any plans in the future to add such features to the BE3k.
Ive only worked on the BE3k for a day and consulted with my colleages to compile this list, please feel free to add to it
Night Switch, with ability to schedule ON/OFF and also Night Switch indications on handsets (ie receptionist)
Hunt Group no answer forwarding to ANY number
Blast Group no answer forwarding to ANY number
Directed call pickup / Group Pickup of ANY ringing phone/group regardless of membership to hunt groups or blast groups
ACD Groups with ability for multiple greetings and multiple music sources for each ACD Queue
Pre-Digit voicemail forwarding, like if a user A wants to leave a message for user B, they predigit 6 or 5 in front of the extension and it goes straight to their voicemailbox without ringing on user B's phone
What is the current roadmap status? We just sold one of these systems for a very small company with simple needs and are running into hunt group and shared line issues. It has been 8 months since the last software update. Please advise.