Billing application for UC500

[Juan Luis Hoyo]

Hi,

We have UC560 with SIP trunk in our enterprise. We use different DID for each department. Now, we want to differenciate calls from every department to evaluate costs and to know what each department needs exactly. I thought to intengrate a third-party billing application, but I don´t know which. Just looking for most affordable for my needs. Any suggestion?

Thanks!                 

[Daniele Giordano · Accepted solution]

You can try this:

http://www.imagicle.com/Products/Control/AccountingBilling/BillyBlues4/tabid/220/language/en-US/Default.aspx

It's available in trial mode for 30 days.

Regards.

[Alexander Maroukian · Accepted solution]

Hello Juan,

In addition to what Daniele already has provided you may look also at the links on this page:

https://supportforums.cisco.com/docs/DOC-9780/#Call_Recording_and_Call_Accounting

HTH,

Alex

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[David Trad]

Hello Juan,

All of the above are good suggestions, there is another way though that some have taken my advice and decided to follow it

You can always create your own little billing system using either PEARL/PHP/HTML5 and have the UC-500 dump CDR records to a FTP server and then build your little web based application to parse that information.

A good programmer could build something for you in a week and have a basic setup going, then you can spend more time tweaking it to exactly how you want it

Just another thought to consider ontop of the already provided suggestions which are good ones

Cheers,


David Trad.
davidtradconsultinggmail.com