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changing codec for IP to IP calls

Jeremy Lizzotte
Level 1
Level 1

I deploy UC500 installs as well as have them bundled with NexVortex for the ITSP. I am trying to change the sip codec from g711ulaw to g729r8, when I do the ephone 1 codec g729r8 then save it, i can make all the calls i want in the world but i cant make a call to another client, only to land based phones, and i do a debug and it says 488 Not Acceptable Media, i have done as much research as i have been able to find and i have even asked cisco techs about possible transcoding but one said that wasnt nessecary as long as nexvortexs part is fine, then i asked nexvortex and they tell me i just need to change it on the uc500, so is there anyone who can possibly give me some advice? thanks

1 Reply 1

Hi Jeremy,

Do you receive or you send not acceptable media message? Could you post the debug?

Best regards,

Alex

EDIT: Why do you need to change the codec on internal phones also?