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CME - 7821 unable register

cristian.munoz
Level 4
Level 4

Hi All

I have problem with the of the SIP IP Phone 7821. Unable to registering in the CME.

 

This is TFTP event:

Router-CME#
*Sep 10 18:15:08.105: TFTP: Server request for port 49210, socket_id 0x7FE007985558 for process 604
*Sep 10 18:15:08.105: TFTP: read request from host 192.168.12.11(49210) via GigabitEthernet0/0/0
*Sep 10 18:15:08.105: TFTP: Looking for CTLSEP6C710DD29D4F.tlv
*Sep 10 18:15:08.105: TFTP: Sending error 1 No such file
*Sep 10 18:15:08.867: TFTP: Server request for port 51434, socket_id 0x7FE007985558 for process 604
*Sep 10 18:15:08.868: TFTP: read request from host 192.168.12.11(51434) via GigabitEthernet0/0/0
*Sep 10 18:15:08.868: TFTP: Looking for ITLSEP6C710DD29D4F.tlv
*Sep 10 18:15:08.868: TFTP: Sending error 1 No such file
*Sep 10 18:15:09.617: TFTP: Server request for port 51466, socket_id 0x7FE007985558 for process 604
*Sep 10 18:15:09.617: TFTP: read request from host 192.168.12.11(51466) via GigabitEthernet0/0/0
*Sep 10 18:15:09.617: TFTP: Looking for ITLFile.tlv
*Sep 10 18:15:09.617: TFTP: Sending error 1 No such file
*Sep 10 18:15:10.768: TFTP: Server request for port 51782, socket_id 0x7FE007985558 for process 604
*Sep 10 18:15:10.768: TFTP: read request from host 192.168.12.11(51782) via GigabitEthernet0/0/0
*Sep 10 18:15:10.768: TFTP: Looking for SEP6C710DD29D4F.cnf.xml.sgn
*Sep 10 18:15:10.768: TFTP: Sending error 1 No such file
*Sep 10 18:15:11.664: TFTP: Server request for port 51564, socket_id 0x7FE007985558 for process 604
*Sep 10 18:15:11.664: TFTP: read request from host 192.168.12.11(51564) via GigabitEthernet0/0/0
*Sep 10 18:15:11.664: TFTP: Looking for XMLDefault.cnf.xml.sgn
*Sep 10 18:15:11.664: TFTP: Sending error 1 No such file
Router-CME#

 

 

This is the config:

voice register global
mode cme
source-address 192.168.12.5 port 5060
max-dn 150
max-pool 110
load 7821 sip78xx.12-0-1-11
timezone 17
time-format 24
date-format D/M/Y
tftp-path flash:
create profile sync 0096699981768208
network-locale GB
!
voice register dn 1
number 550
name Test
label Test 550
!
voice register pool 1
busy-trigger-per-button 2
id mac 6C71.0DD2.9D4F
type 7821
number 1 dn 1
dtmf-relay sip-kpml sip-notify
codec g711ulaw

tftp-server flash:sip78xx.12-0-1-11.loads
tftp-server flash:kern2.78xx.12-0-1-11.sbn
tftp-server flash:kern78xx.12-0-1-11.sbn
tftp-server flash:rootfs2.78xx.12-0-1-11.sbn
tftp-server flash:rootfs78xx.12-0-1-11.sbn
tftp-server flash:sboot2.78xx.12-0-1-11.sbn
tftp-server flash:sboot78xx.12-0-1-11.sbn

 

Show Flash:
80 4096 Sep 10 2020 18:10:34.0000000000 +00:00 /bootflash/its
81 69 Sep 10 2020 18:10:34.0000000000 +00:00 /bootflash/its/syncinfo.xml
82 1947 Sep 10 2020 18:10:34.0000000000 +00:00 /bootflash/its/SIPDefault.cnf
83 4846 Sep 10 2020 18:10:34.0000000000 +00:00 /bootflash/its/softkeyDefault_kpml.xml
84 4880 Sep 10 2020 18:10:34.0000000000 +00:00 /bootflash/its/softkeyDefault.xml
85 824 Sep 10 2020 18:10:34.0000000000 +00:00 /bootflash/its/featurePolicyDefault.xml
86 4802 Sep 10 2020 18:10:34.0000000000 +00:00 /bootflash/its/SEP6C710DD29D4F.cnf.xml
87 1308 Sep 10 2020 14:53:02.0000000000 +00:00 /bootflash/sip78xx.12-0-1-11.loads
88 2506830 Sep 10 2020 15:05:27.0000000000 +00:00 /bootflash/kern2.78xx.12-0-1-11.sbn
89 3091584 Sep 10 2020 15:05:51.0000000000 +00:00 /bootflash/kern78xx.12-0-1-11.sbn
90 43778388 Sep 10 2020 15:07:43.0000000000 +00:00 /bootflash/rootfs2.78xx.12-0-1-11.sbn
91 41812304 Sep 10 2020 15:09:31.0000000000 +00:00 /bootflash/rootfs78xx.12-0-1-11.sbn
92 596464 Sep 10 2020 15:09:42.0000000000 +00:00 /bootflash/sboot2.78xx.12-0-1-11.sbn
93 370284 Sep 10 2020 15:09:53.0000000000 +00:00 /bootflash/sboot78xx.12-0-1-11.sbn

 

Please, I need help..

TIA
Cristian

1 Reply 1

BDG
Level 1
Level 1

Hi

And where is the voice service voip part?
If it is not there, you must add it. It initializes SIP calls and the registration server

Minimal

CME(config)#voice service voip
CME(conf-voi-serv)#allow-connections sip to sip
CME(conf-voi-serv)#sip
CME(conf-serv-sip)#registrar server

Try adding the ip address trusted list in the voice service voip section
By default, incoming VoIP peers are blocked in new versions of iOS

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/manual/cmeadm/cmetoll.html