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CUE Website not reachable

icoskonstanz
Level 1
Level 1

Hello,

we've configured a UC560 with Cisco Standards. So the CUE has the IP-adress 10.1.10.1 (Gateway .2).

The CUE successfully answer a ping ! The CCA CUE diagnostics ended successful.

I also can connect to CUE through CLI of the UC560.

BUT : The Webinterface of the CUE does not answer. The webiste ist not reachable.

Here the http config of the UC560 :

ip forward-protocol nd

ip http server

ip http authentication local

ip http secure-server

ip http path flash:/GUI

telephony-service

video

fxo hook-flash

max-ephones 138

max-dn 600

ip source-address 10.1.1.1 port 2000

auto assign 1 to 1 type bri

calling-number initiator

service phone videoCapability 1

service phone ehookenable 1

service dnis overlay

service dnis dir-lookup

service dss

timeouts interdigit 5

system message Cisco Small Business

url services

http://10.1.10.1/voiceview/common/login.do

url authentication

http://10.1.10.1/voiceview/authentication/authenticate.do

cnf-file location flash:

cnf-file perphone

user-locale U4 load CME-locale-de_DE-German-8.1.2.2.tar

network-locale U4

load 7941 SCCP41.9-1-1SR1S

load 7941GE SCCP41.9-1-1SR1S

load 7961 SCCP41.9-1-1SR1S

load 7961GE SCCP41.9-1-1SR1S

load 521G-524G cp524g-8-1-17

time-zone 23

time-format 24

date-format dd-mm-yy

dialplan-pattern 1 5909.. extension-length 2

keepalive 30 auxiliary 4

voicemail 39

max-conferences 8 gain -6

call-forward pattern .T

call-forward system redirecting-expanded

moh flash:/media/music-on-hold.au

multicast moh 239.10.16.16 port 2000

web admin system name cisco secret 5 $1$xdzm$dQ00q0.IUYeRDA4lTuNIl1

dn-webedit

time-webedit

transfer-system full-consult dss

transfer-pattern .T

transfer-pattern 0.T

transfer-pattern 6.. blind

secondary-dialtone 0

and the telephony part :

telephony-service
video
fxo hook-flash
max-ephones 138
max-dn 600
ip source-address 10.1.1.1 port 2000
auto assign 1 to 1 type bri
calling-number initiator
service phone videoCapability 1
service phone ehookenable 1
service dnis overlay
service dnis dir-lookup
service dss
timeouts interdigit 5
system message Cisco Small Business
url services http://10.1.10.1/voiceview/common/login.do
url authentication http://10.1.10.1/voiceview/authentication/authenticate.do
cnf-file location flash:
cnf-file perphone
user-locale U4 load CME-locale-de_DE-German-8.1.2.2.tar
network-locale U4
load 7941 SCCP41.9-1-1SR1S
load 7941GE SCCP41.9-1-1SR1S
load 7961 SCCP41.9-1-1SR1S
load 7961GE SCCP41.9-1-1SR1S
load 521G-524G cp524g-8-1-17
time-zone 23
time-format 24
date-format dd-mm-yy
dialplan-pattern 1 5909.. extension-length 2
keepalive 30 auxiliary 4
voicemail 39
max-conferences 8 gain -6
call-forward pattern .T
call-forward system redirecting-expanded
moh flash:/media/music-on-hold.au
multicast moh 239.10.16.16 port 2000
web admin system name cisco secret 5 $1$xdzm$dQ00q0.IUYeRDA4lTuNIl1
dn-webedit
time-webedit
transfer-system full-consult dss
transfer-pattern .T
transfer-pattern 0.T
transfer-pattern 6.. blind
secondary-dialtone 0

Can the problem be based on corrupt http CUE files or the wrong version ? Which files are required ?

May the Firewall ACLs block this traffic ? But ping works !

Please help !

Greets

Huck

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

That usually happens when your PC is using a default gatway that doesn't know about CUE address subnet.

So you have to fix your routing.