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Dial plan Problem with Local dialing

jbrodbent
Beginner
Beginner

I'm trying to set up a dial plan for the UC540 with a local dial plan, 7 digit dialing.  The problem I'm having is one of our local prefixes contains a "1", and therefore when I add that prefix, the system is dialing all long distance calls as local.  PLEASE HELP!

1 Accepted Solution

Accepted Solutions

renato.guimaraes
Beginner
Beginner

You can modify the outgoing profile for calls to use variable digits instead of a fixed amount of digits.  If you open CCA and go to the Configure -> Telephony -> Dial Plan -> Outgoing section.  Look at the dial plan with the "National" permission.  You can change the number of digits to "variable" in the "Number of Digits" column, this way it will send whatever you input to the local telco without requiring the full 10-digit number.

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1 Reply 1

renato.guimaraes
Beginner
Beginner

You can modify the outgoing profile for calls to use variable digits instead of a fixed amount of digits.  If you open CCA and go to the Configure -> Telephony -> Dial Plan -> Outgoing section.  Look at the dial plan with the "National" permission.  You can change the number of digits to "variable" in the "Number of Digits" column, this way it will send whatever you input to the local telco without requiring the full 10-digit number.

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