02-29-2012 08:00 AM - edited 03-21-2019 05:26 AM
We are seeing this error (see attached photo) when trying to save changes in CCA (using 3.2).
Why does this appear?
Is there a why to correct it?
Please advise. Thank you, Paul
03-01-2012 07:09 PM
HI Paul,
Is this only happening when in that particular section, or is this also happening when making adjustments/changes to phones?
I suspect CCA is having issues sessioning into the CUE, maybe a time-out issue as it appears to gets in there at first, but then seems to loose the connection and the session is hung? And the only way I am aware of to remove this is to clear the telnet session via CLI or use the debug console in CCA.
It might be a bug in CCA 3.2 and it does not have an error correction method to check for hung sessions and clear them.
I would suggest a case be logged on this just in case it is a bug
Cheers,
David.
01-08-2013 03:09 AM
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