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Fax to email document format

billymobilizer
Beginner
Beginner

Hi

I got fax to email working on UC500, but the default format for the attached document is .tiff format, is there a way that we can change the attachement file t o.pdf format in CCA ?

6 Replies 6

bkwon
Cisco Employee
Cisco Employee

unfortunately, UC500/CUE support TIFF format only and it is the standard of internet fax file format.

paolo bevilacqua
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

No. For a solution supporting PDF, look for example at:

http://sandlerco.com/XConnector.htm

;-) we are talking about UC500/CUE here right?

Bongsu Kwon wrote:

;-) we are talking about UC500/CUE here right?

My understanding is that it works with any T.37 capable voice gateway.

There are other solutions as well, e.g rightfax/opentext, etc.

Maybe this would be the right product, http://sandlerco.com/t37fsp4cisco.htm
but still, I think Paolo deserves the points for answering the question

I'm about to test it with a customer and my understanding is that T37FSP  bridge doesn't convert to PDF, but the other product does. One should ask Sandler for more info.

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