Old SPA Firmware 7.2.5

[ShenaBrienIPtel]

Hi 

I have a very old firmware 7.1.3 running on a SAP502G and it would appear that I need 7.2.5 to upgrade to the next available on CCO 

Any thoughts as to where I can get this firmware?

many thank

Shena

[Dan Lukes]

Sorry to asking, but what's CCO ? I know no meaning of such abbreviation related to Cisco IP Telephony ...

[ShenaBrienIPtel]

CCO used to refer to cisco connection online .. I guess it's change over the years then:) I meant on the cisco download site. 

[Dan Lukes]

... then I don't understand the original question.

You are asking for 7.2.5 version of SPA502G firmware. Such ancient version of firmware is older than oldest version available. As far as I know, no such historic version is available for download.

I has been just curious why you are seeking for such particular version.

May be it's just typo ?

You need 7.5.2b version of firmware to upgrade from pre-7.5.2b version to the latest one. But 7.5.2b is available for download on firmware download page, so I'm still not sure what you are asking for ...

[ShenaBrienIPtel]

Hi Dan

many thanks for your update.

No, I wish it was a typo. My customer has 7.1.3a as his firmware version. Have tried upgrading to the 7.3 version available for download but that's not working which I would expect. 

any ideas for me?

thanks for your help

Shena 

[ShenaBrienIPtel]

Hi Dan 

I just found an answer you posted about this .. upgrade to 7.5.2b and then on. So I will give this a go.

thanks for your assistance

Shena 

[Dan Lukes]

Glad to hear it helped. Rate useful advices (either here or on other thread) - it will help others to found solutions.