cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1356
Views
0
Helpful
3
Replies

Remote access to voicemail box UC320W

Matt Waechter
Beginner
Beginner

Is there a way to access your messages from outside the office? I have tried *, # and looked at our options but do not see anything refering to outside access.

2 Accepted Solutions

Accepted Solutions

rsawyer6003
Beginner
Beginner

once the line stops ringing and you here the mailbox greeting you can press * to access the voicemail messages. You will be prompted to enter a mailbox number (your extension or group number) followed by the mailbox password. Hope tho helps.

Sent from Cisco Technical Support iPhone App

View solution in original post

You could also setup the Auto Attendant menu item to point to the Voicemail Pilot.

Voicemail to email can also be used for external access.

View solution in original post

3 Replies 3

rsawyer6003
Beginner
Beginner

once the line stops ringing and you here the mailbox greeting you can press * to access the voicemail messages. You will be prompted to enter a mailbox number (your extension or group number) followed by the mailbox password. Hope tho helps.

Sent from Cisco Technical Support iPhone App

You could also setup the Auto Attendant menu item to point to the Voicemail Pilot.

Voicemail to email can also be used for external access.

Thank you Navin and Ryan for the quick response. I setup the * option to transfer to a mailbox and they are able to access all from there.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers