11-11-2010 09:20 PM - edited 03-21-2019 03:16 AM
Running Server 2.0.0.89b, Operator 1.6.0.16, using 525G phone.
After logging into operator, says "The phone has been disconnected. Status Code:-1.
How can I fix?
PS. I get same message when trying to use 504G phone, which I KNOW is not supported as Operator phone.
** I'm 50 minutes away from Operator tng @ customer site & now this install is doing same thing!! Different pc & 7962 phone!!
Solved! Go to Solution.
11-12-2010 09:49 PM
Have you tried restarting the SCC server services? That can help with these situations.
If the problem persists, issue a show ephone and see if the server has an open TAPI connection to that phone you are trying to control.
11-12-2010 09:49 PM
Have you tried restarting the SCC server services? That can help with these situations.
If the problem persists, issue a show ephone and see if the server has an open TAPI connection to that phone you are trying to control.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide