cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
443
Views
0
Helpful
2
Replies

SP504G Phone compatibility with 2911 ROuter

dongriffis
Beginner
Beginner

Can I use my SPA504G phones with a Cisco 2911 router....I mean is this even possible...if so then I will ask how!

Thanks

Don

2 Replies 2

matthewkhil
Beginner
Beginner

The SPA504g phone doesn't mind what router is used.

Martin Aleksandrov
Cisco Employee
Cisco Employee

Hello,

Please disregard the statement of matthewkhil.

The SPA504; SPA504G is not supported on ISR 2900 series routers. It is mainly designed to be used in the Small Business Segment of Cisco.

The ISR 2900 series routers use CME (Call Manager Express) for handling the voice related features. Therefore, depending on CME compatibility with the phones, the router will not or will support the IP phones. Indeed the Router do support some of the small business IP phones like 9951 and 8961, but not all of the SPA phones.

CME supported firmware, platforms, memory and voice products you can find here:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/cme11spc.html

It is clear that the SPA504 is not in the list.

Thanks.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers