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Transferring Voicemail between UC500 in multi-site config

John Carney
Beginner
Beginner

I have a configuration with 2 sites. I have UC540 at the primary site, and a UC520 at the secondary site. The VPN is up and passing data traffic as well as voice traffic, i.e. users can dial each other's extensions by using the Inter-site prefix and Location prefix.

The problem I am having is when a user at the primary site tries to forward a voicemail to a user at the secondary site. When they attempt to send the voicemail, they get a message that the extension does not exist.

Is there particular configuration in CUE that needs to be done in order for this to work, or should it just work?

Appreciate any guidance I can get.

jc

1 Reply 1

paolo bevilacqua
Hall of Fame Master Hall of Fame Master
Hall of Fame Master
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