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UC520 hang up

uday kiran
Beginner
Beginner

Hi all,

We are having issues with UC520, where it gets hang when I run any debug commands.Once I reboot it everything works fine but stops working after some hours. I am not able to figure out what could be the issue.

Any help is much appreciated

3 Replies 3

paolo bevilacqua
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

Update software image.

Thank for the reply, will update the software image today.

FYI- Our current software image is :uc500-advipservicesk9-mz.124-20.T2"

Hi Uday,

Can you please make sure that before you do the upgrade that you make a text file backup of both your CME & CUE configuration.

Since your IOS is quite old, and you are making a massive jump to a significantly more newer IOS, you may experience some problems. And also please keep in mind that the upgrade will have truncated some old commands and you may find some things missing in the command line.

Otherwise, please do the upgrade with CCA, it should work and it should resolve some of the problems, but if CCA creates problems then revert back to manual upgrade.

Cheers,


David Trad.
davidtradconsultinggmail.com

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *
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