I recently upgraded to 8.6.1 and started experiencing no voice on call blast group that forward to the remote site.
Ring Call Blast at Site A, NACF to Site B (82+ext)
Site B answers call and no voice.
However, dialing from Site B to Site A (IP Phone 7985) voice works no problem. And a IP Phone 7985 dialing from Site A to a 7985 Phone in site B, no problem.
Any ideas on what is going on?
Solved! Go to Solution.
It is only on external SIP trunks. Intenal phones work fine. Also, I notice when I transfer an external call to an extension on remote site you do getting ringing but once it NACF to voicemail, the call disconnects. If the transfered call is picked up by the extension, the get no voice as well.
Thanks for your help.