uc540 voip incoming calls not working

[igorpaster]

I have DMZ set to the uc540, disabled all firewalls. Outgoing calls work good but incoming will not connect to the uc540. "customer unavailable".... What can i be missing?

[VON CLAWSON]

Hi igorpaster, will need more information to help you out.  

Are calls going out a SIP trunk, PRI, FXO?

do you have any debugs of the call?

can you post your configuration?

Thanks

Von

http://vonclawson.blogspot.com

My Youtube Channel

[igorpaster]

Yes the phone calls are going out a sip trunk. no debugs of the call that i can find. 

Current configuration : 40707 bytes
!
! No configuration change since last restart
version 15.1
parser config cache interface
no service pad
service timestamps debug datetime msec localtime
service timestamps log datetime msec localtime
no service password-encryption
service internal
service compress-config
service sequence-numbers
!
hostname uc540
!
boot-start-marker
boot-end-marker
!
!
no logging queue-limit
logging buffered 1000000
no logging rate-limit
no logging console
no logging monitor
enable secret 4 b2XCzQIHmvbjXbLLyzk1orFZq.4tCJ0IS4oUGyLIkEU
!
aaa new-model
!
!
aaa authentication login default local
aaa authorization exec default local
!
!
!
!
!
aaa session-id common
!
clock timezone EST -5 0
clock summer-time EDT recurring
crypto pki token default removal timeout 0
!
crypto pki trustpoint TP-self-signed-2822912423
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2822912423
revocation-check none
!
!
crypto pki certificate chain TP-self-signed-2822912423
certificate self-signed 01
3082023D 308201A6 A0030201 02020101 300D0609 2A864886 F70D0101 04050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 32383232 39313234 3233301E 170D3132 30353331 31353437
32335A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D32 38323239
31323432 3330819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100AE62 EE105F0D 6E263FF3 60C4A95D 9940A467 B5B7AD96 8BB79AFD F02CCD4B
3561CDD1 2E018DA4 623122AA 1BC58E75 6F6CC667 11956CA9 D9F60E6A F7D1E636
509A2E3F 670072AF EE522AFF 7A76C7B4 CA74D5F9 98C4D8F6 B083236E A5410E5A
73C23F1A C29F3A02 A0530341 293F1A68 95F549EB A8C79718 479A2DE5 B2D23DCA
E3170203 010001A3 65306330 0F060355 1D130101 FF040530 030101FF 30100603
551D1104 09300782 05554335 3430301F 0603551D 23041830 16801459 D5214611
228093CA EFD69EE1 BCD6AA4C 00262E30 1D060355 1D0E0416 041459D5 21461122
8093CAEF D69EE1BC D6AA4C00 262E300D 06092A86 4886F70D 01010405 00038181
0043A10B FB4D3756 35DA59E4 5FC3EDEE 763DA20B 7746D529 8E5C0A9B E58424EE
E05CD1C1 512ED38C 5802ACE1 36E1BE4F 0C6D5BD9 9910932F 7574EBD8 4F803636
20B057C7 819EF2D7 4D1C8E16 63654F95 42D92AA4 BFD620EA FA54690E EE437E86
9D95F290 723E3FAE BCE8FB5B 31F4DAEF 5E636FF4 DA648126 B9BF9D85 105B8C45 6B
quit
dot11 syslog
!
dot11 ssid data
vlan 1
authentication open
authentication key-management wpa
wpa-psk ascii 0 enterhome123
!
dot11 ssid voice
vlan 100
authentication open
authentication key-management wpa
guest-mode
wpa-psk ascii 0 enterhome123
!
ip source-route
ip cef
!
!
ip dhcp relay information trust-all
ip dhcp excluded-address 10.1.1.1 10.1.1.10
ip dhcp excluded-address 192.168.0.1 192.168.0.10
!
ip dhcp pool phone
import all
network 10.1.1.0 255.255.255.0
default-router 10.1.1.1
option 150 ip 10.1.1.1
dns-server 8.8.8.8 8.8.4.4
!
ip dhcp pool main
import all
network 192.168.10.0 255.255.255.0
default-router 192.168.10.1
dns-server 192.168.0.1
!
!
!
ip domain name voip.freephoneline.ca
ip inspect log drop-pkt
ip inspect WAAS flush-timeout 10
no ipv6 cef
!
multilink bundle-name authenticated
!
!
stcapp ccm-group 1
stcapp
!
stcapp supplementary-services
port 0/0/0
fallback-dn 301
port 0/0/1
fallback-dn 302
port 0/0/2
fallback-dn 303
port 0/0/3
fallback-dn 304
!
!
parameter-map type inspect global
log dropped-packets enable
!
!
trunk group ALL_FXO
max-retry 5
voice-class cause-code 1
hunt-scheme longest-idle
!
!
voice call send-alert
voice rtp send-recv
!
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
fax protocol none
no fax-relay sg3-to-g3
sip
registrar server expires max 3600 min 3600
localhost dns:voip.freephoneline.ca
outbound-proxy dns:voip.freephoneline.ca
no update-callerid
sip-profiles 1000
!
voice class codec 1
codec preference 1 g711ulaw
!
voice class sip-profiles 1000
request ANY sdp-header Connection-Info remove
response ANY sdp-header Connection-Info remove
!
!
voice class cause-code 1
no-circuit
!
voice register global
mode cme
source-address 10.1.1.1 port 5060
create profile sync 004742225450844A
!
voice hunt-group 1 parallel
list 111,112,113,401
timeout 16
pilot 511
!
!
voice hunt-group 2 parallel
list 111,112,113
timeout 16
pilot 512
!
!
voice hunt-group 3 parallel
list 111,112,113
timeout 16
pilot 513
!
!
voice hunt-group 4 parallel
list 114,115
timeout 16
pilot 514
!
!
voice hunt-group 5 parallel
list 114,115
timeout 16
pilot 515
!
!
voice hunt-group 6 parallel
list 116,117
timeout 16
pilot 516
!
!
voice hunt-group 7 parallel
list 116,117
timeout 16
pilot 517
!
!
voice hunt-group 10 parallel
final 399
list 221,222
timeout 35
pilot 520
!
!
!
!
voice translation-rule 7
rule 1 /12899634222/ /511/
!
voice translation-rule 410
rule 1 /^8\(.......)\)$/ /128\1/
rule 2 /^8\(.*\)/ /\1/
rule 15 /^...$/ /12899634222/
!
voice translation-rule 411
rule 1 /^8\(.*\)/ /ABCD8\1/
!
voice translation-rule 412
rule 1 /^ABCD\(.*\)/ /\1/
!
voice translation-rule 422
rule 1 /^ABCD81900......./ //
rule 2 /^ABCD81976......./ //
rule 15 /^ABCD\(.*\)/ /\1/
!
voice translation-rule 1000
rule 1 /.*/ //
!
voice translation-rule 1111
rule 15 /^...$/ /12899634222/
!
voice translation-rule 1112
rule 1 /^8/ //
!
voice translation-rule 2001
!
voice translation-rule 2222
rule 1 /^81900......./ //
rule 2 /^81976......./ //
!
!
voice translation-profile CALLER_ID_TRANSLATION_PROFILE
translate calling 1111
!
voice translation-profile CallBlocking
translate called 2222
!
voice translation-profile OUTGOING_TRANSLATION_PROFILE
translate called 1112
!
voice translation-profile PSTN_CallForwarding
translate redirect-target 410
translate redirect-called 410
!
voice translation-profile PSTN_Outgoing
translate calling 1111
translate called 1112
translate redirect-target 410
translate redirect-called 410
!
voice translation-profile Reception-BG_Called_7
translate calling 3265
translate called 7
!
voice translation-profile SIP_Incoming
translate called 411
!
voice translation-profile SIP_Passthrough
translate called 412
!
voice translation-profile SIP_Passthrough_CallBlocking
translate called 422
!
voice translation-profile nondialable
translate called 1000
!
!
voice-card 0
dspfarm
dsp services dspfarm
!
!
!
license udi pid UC540W-FXO-K9 sn FGL154926A0
archive
log config
logging enable
logging size 600
hidekeys
username cisco privilege 15 secret 5 <removed>
username admin1 privilege 15 secret 4 <removed>
!
!
ip tftp source-interface Loopback0
!
class-map match-all _class_Voice0
match ip dscp ef
class-map match-all _class_Voice1
match ip dscp cs3
class-map match-any sdm_p2p_kazaa
match protocol fasttrack
match protocol kazaa2
class-map match-any sdm_p2p_edonkey
match protocol edonkey
class-map match-any sdm_p2p_gnutella
match protocol gnutella
class-map match-any sdm_p2p_bittorrent
match protocol bittorrent
class-map match-any media
match dscp ef
class-map match-any signaling
match dscp cs3
match dscp af31
!
!
policy-map Voice
class _class_Voice0
set cos 6
class _class_Voice1
set cos 3
policy-map queue
class signaling
bandwidth percent 5
class media
priority percent 80
class class-default
fair-queue
policy-map shape
class class-default
shape average 600000
service-policy queue
!
!
!
!
bridge irb
!
!
!
!
interface Loopback0
ip address 10.1.10.2 255.255.255.252
ip nat inside
ip virtual-reassembly in
!
interface FastEthernet0/0
bandwidth 600
ip address 192.168.0.29 255.255.255.0
ip nat outside
ip virtual-reassembly in
duplex auto
speed auto
service-policy output shape
!
interface Integrated-Service-Engine0/0
description cue is initialized with default IMAP group
ip unnumbered Loopback0
ip nat inside
ip virtual-reassembly in
service-module ip address 10.1.10.1 255.255.255.252
service-module ip default-gateway 10.1.10.2
!
interface FastEthernet0/1/0
switchport voice vlan 100
no ip address
macro description cisco-phone
spanning-tree portfast
!
interface FastEthernet0/1/1
switchport voice vlan 100
no ip address
macro description cisco-phone
spanning-tree portfast
!
interface FastEthernet0/1/2
switchport voice vlan 100
no ip address
macro description cisco-phone
spanning-tree portfast
!
interface FastEthernet0/1/3
switchport voice vlan 100
no ip address
macro description cisco-phone
spanning-tree portfast
!
interface FastEthernet0/1/4
switchport voice vlan 100
no ip address
macro description cisco-phone
spanning-tree portfast
!
interface FastEthernet0/1/5
switchport voice vlan 100
no ip address
macro description cisco-phone
spanning-tree portfast
!
interface FastEthernet0/1/6
switchport voice vlan 100
no ip address
macro description cisco-phone
spanning-tree portfast
!
interface FastEthernet0/1/7
switchport voice vlan 100
no ip address
macro description cisco-phone
spanning-tree portfast
!
interface FastEthernet0/1/8
switchport mode trunk
switchport voice vlan 100
no ip address
macro description cisco-switch
!
interface Dot11Radio0/5/0
no ip address
!
encryption mode ciphers aes-ccm
!
encryption vlan 100 mode ciphers aes-ccm
!
encryption vlan 1 mode ciphers aes-ccm
!
ssid data
!
ssid voice
!
speed basic-1.0 basic-2.0 basic-5.5 6.0 9.0 basic-11.0 12.0 18.0 24.0 36.0 48.0 54.0
channel 2442
station-role root
service-policy output Voice
!
interface Dot11Radio0/5/0.1
encapsulation dot1Q 1 native
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 spanning-disabled
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
!
interface Dot11Radio0/5/0.100
encapsulation dot1Q 100
bridge-group 100
bridge-group 100 subscriber-loop-control
bridge-group 100 spanning-disabled
bridge-group 100 block-unknown-source
no bridge-group 100 source-learning
no bridge-group 100 unicast-flooding
!
interface Vlan1
no ip address
bridge-group 1
bridge-group 1 spanning-disabled
!
interface Vlan3
no ip address
bridge-group 3
!
interface Vlan100
no ip address
bridge-group 100
bridge-group 100 spanning-disabled
!
interface BVI1
ip address 192.168.16.200 255.255.255.0
ip nat inside
ip virtual-reassembly in
!
interface BVI3
no ip address
!
interface BVI100
ip address 10.1.1.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
!
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http path flash:/gui
!
ip dns server
ip nat inside source list 1 interface FastEthernet0/0 overload
ip route 0.0.0.0 0.0.0.0 192.168.0.1
ip route 10.1.10.1 255.255.255.255 Integrated-Service-Engine0/0
!
access-list 1 remark SDM_ACL Category=2
access-list 1 permit 192.168.16.0 0.0.0.255
access-list 1 permit 10.1.1.0 0.0.0.255
access-list 1 permit 10.1.10.0 0.0.0.3
access-list 3 remark CCA_SIP_SOURCE_GROUP_ACL_EXTERNAL
access-list 3 remark SDM_ACL Category=1
access-list 100 remark auto generated by SDM firewall configuration
access-list 100 remark SDM_ACL Category=1
access-list 100 deny ip 192.168.0.0 0.0.0.255 any
access-list 100 deny ip host 255.255.255.255 any
access-list 100 deny ip 127.0.0.0 0.255.255.255 any
access-list 100 permit ip any any
access-list 101 remark auto generated by SDM firewall configuration##NO_ACES_9##
access-list 101 remark SDM_ACL Category=1
access-list 101 remark Auto generated by SDM for NTP (123) time.chu.nrc.ca
access-list 102 remark auto generated by SDM firewall configuration##NO_ACES_6##
access-list 102 remark SDM_ACL Category=1
access-list 102 deny ip 10.1.1.0 0.0.0.255 any
access-list 102 deny ip 192.168.16.0 0.0.0.255 any
access-list 102 deny ip 192.168.0.0 0.0.0.255 any
access-list 102 deny ip host 255.255.255.255 any
access-list 102 deny ip 127.0.0.0 0.255.255.255 any
access-list 102 permit ip any any
access-list 102 remark auto generated by SDM firewall configuration##NO_ACES_6##
access-list 102 remark SDM_ACL Category=1
access-list 102 permit ip 10.1.1.0 0.0.0.255 any
access-list 102 permit ip 192.168.16.0 0.0.0.255 any
access-list 102 permit ip 192.168.0.0 0.0.0.255 any
access-list 102 permit ip host 255.255.255.255 any
access-list 102 permit ip 127.0.0.0 0.255.255.255 any
!
!
!
!
snmp-server community <removed> RO
snmp-server host 1.1.1.1 <removed>
tftp-server flash:/phones/521_524/cp524g-8-1-17.bin alias cp524g-8-1-17.bin
tftp-server flash:/phones/525/spa525g-7-1-9.bin alias spa525g-7-1-9.bin
tftp-server flash:/ringtones/Analog1.raw alias Analog1.raw
tftp-server flash:/ringtones/Analog2.raw alias Analog2.raw
tftp-server flash:/ringtones/AreYouThere.raw alias AreYouThere.raw
tftp-server flash:/ringtones/DistinctiveRingList.xml alias DistinctiveRingList.xml
tftp-server flash:/ringtones/RingList.xml alias RingList.xml
tftp-server flash:/ringtones/AreYouThereF.raw alias AreYouThereF.raw
tftp-server flash:/ringtones/Bass.raw alias Bass.raw
tftp-server flash:/ringtones/CallBack.raw alias CallBack.raw
tftp-server flash:/ringtones/Chime.raw alias Chime.raw
tftp-server flash:/ringtones/Classic1.raw alias Classic1.raw
tftp-server flash:/ringtones/Classic2.raw alias Classic2.raw
tftp-server flash:/ringtones/ClockShop.raw alias ClockShop.raw
tftp-server flash:/ringtones/Drums1.raw alias Drums1.raw
tftp-server flash:/ringtones/Drums2.raw alias Drums2.raw
tftp-server flash:/ringtones/FilmScore.raw alias FilmScore.raw
tftp-server flash:/ringtones/HarpSynth.raw alias HarpSynth.raw
tftp-server flash:/ringtones/Jamaica.raw alias Jamaica.raw
tftp-server flash:/ringtones/KotoEffect.raw alias KotoEffect.raw
tftp-server flash:/ringtones/MusicBox.raw alias MusicBox.raw
tftp-server flash:/ringtones/Piano1.raw alias Piano1.raw
tftp-server flash:/ringtones/Piano2.raw alias Piano2.raw
tftp-server flash:/ringtones/Pop.raw alias Pop.raw
tftp-server flash:/ringtones/Pulse1.raw alias Pulse1.raw
tftp-server flash:/ringtones/Ring1.raw alias Ring1.raw
tftp-server flash:/ringtones/Ring2.raw alias Ring2.raw
tftp-server flash:/ringtones/Ring3.raw alias Ring3.raw
tftp-server flash:/ringtones/Ring4.raw alias Ring4.raw
tftp-server flash:/ringtones/Ring5.raw alias Ring5.raw
tftp-server flash:/ringtones/Ring6.raw alias Ring6.raw
tftp-server flash:/ringtones/Ring7.raw alias Ring7.raw
tftp-server flash:/ringtones/Sax1.raw alias Sax1.raw
tftp-server flash:/ringtones/Sax2.raw alias Sax2.raw
tftp-server flash:/ringtones/Vibe.raw alias Vibe.raw
tftp-server flash:/Desktops/CampusNight.png
tftp-server flash:/Desktops/TN-CampusNight.png
tftp-server flash:/Desktops/CiscoFountain.png
tftp-server flash:/Desktops/TN-CiscoFountain.png
tftp-server flash:/Desktops/CiscoLogo.png
tftp-server flash:/Desktops/TN-CiscoLogo.png
tftp-server flash:/Desktops/Fountain.png
tftp-server flash:/Desktops/TN-Fountain.png
tftp-server flash:/Desktops/MorroRock.png
tftp-server flash:/Desktops/TN-MorroRock.png
tftp-server flash:/Desktops/NantucketFlowers.png
tftp-server flash:/Desktops/TN-NantucketFlowers.png
tftp-server flash:Desktops/320x212x16/List.xml
tftp-server flash:Desktops/320x212x12/List.xml
tftp-server flash:Desktops/320x216x16/List.xml
tftp-server flash:/bacdprompts/en_bacd_allagentsbusy.au alias en_bacd_allagentsbusy.au
tftp-server flash:/bacdprompts/en_bacd_disconnect.au alias en_bacd_disconnect.au
tftp-server flash:/bacdprompts/en_bacd_enter_dest.au alias en_bacd_enter_dest.au
tftp-server flash:/bacdprompts/en_bacd_invalidoption.au alias en_bacd_invalidoption.au
tftp-server flash:/bacdprompts/en_bacd_music_on_hold.au alias en_bacd_music_on_hold.au
tftp-server flash:/bacdprompts/en_bacd_options_menu.au alias en_bacd_options_menu.au
tftp-server flash:/bacdprompts/en_bacd_welcome.au alias en_bacd_welcome.au
tftp-server flash:/bacdprompts/en_bacd_xferto_operator.au alias en_bacd_xferto_operator.au
tftp-server flash:/phones/50x-30x/spa50x-30x-7-4-8a.bin alias spa50x-30x-7-4-8a.bin
tftp-server flash:/phones/525/spa525g-7-4-8.bin alias spa525g-7-4-8.bin
!
!
!
control-plane
!
bridge 1 route ip
bridge 3 protocol ieee
bridge 3 route ip
bridge 100 route ip
call threshold interface FastEthernet0/0 int-calls low 30 high 30
!
voice-port 0/0/0
caller-id enable
!
voice-port 0/0/1
caller-id enable
!
voice-port 0/0/2
caller-id enable
!
voice-port 0/0/3
caller-id enable
!
voice-port 0/1/0
trunk-group ALL_FXO 64
connection plar opx 401
description Configured by CCA 4FXO-0/1/0-Custom-OP
caller-id enable
!
voice-port 0/1/1
trunk-group ALL_FXO 64
connection plar opx 401
description Configured by CCA 4FXO-0/1/1-Custom-OP
caller-id enable
!
voice-port 0/1/2
trunk-group ALL_FXO 64
connection plar opx 401
description Configured by CCA 4 FXO-0/1/2-Custom-OP
caller-id enable
!
voice-port 0/1/3
trunk-group ALL_FXO 64
connection plar opx 401
description Configured by CCA 4 FXO-0/1/3-Custom-OP
caller-id enable
!
voice-port 0/4/0
auto-cut-through
signal immediate
input gain auto-control -15
description Music On Hold Port
!
sccp local Loopback0
sccp ccm 10.1.1.1 identifier 1 version 4.0
sccp
!
sccp ccm group 1
associate ccm 1 priority 1
associate profile 2 register mtpccef483f2400
!
dspfarm profile 2 transcode
description CCA transcoding for SIP Trunk Freephoneline
codec g729abr8
codec g729ar8
codec g711ulaw
maximum sessions 10
associate application SCCP
!
dial-peer cor custom
name internal
name local
name local-plus
name international
name national
name national-plus
name emergency
name toll-free
!
!
dial-peer cor list call-internal
member internal
!
dial-peer cor list call-local
member local
!
dial-peer cor list call-local-plus
member local-plus
!
dial-peer cor list call-national
member national
!
dial-peer cor list call-national-plus
member national-plus
!
dial-peer cor list call-international
member international
!
dial-peer cor list call-emergency
member emergency
!
dial-peer cor list call-toll-free
member toll-free
!
dial-peer cor list user-internal
member internal
member emergency
!
dial-peer cor list user-local
member internal
member local
member emergency
member toll-free
!
dial-peer cor list user-local-plus
member internal
member local
member local-plus
member emergency
member toll-free
!
dial-peer cor list user-national
member internal
member local
member local-plus
member national
member emergency
member toll-free
!
dial-peer cor list user-national-plus
member internal
member local
member local-plus
member national
member national-plus
member emergency
member toll-free
!
dial-peer cor list user-international
member internal
member local
member local-plus
member international
member national
member national-plus
member emergency
member toll-free
!
!
dial-peer voice 1 pots
port 0/0/0
no sip-register
!
dial-peer voice 2 pots
port 0/0/1
no sip-register
!
dial-peer voice 3 pots
port 0/0/2
no sip-register
!
dial-peer voice 4 pots
port 0/0/3
no sip-register
!
dial-peer voice 5 pots
description ** MOH Port **
destination-pattern ABC
port 0/4/0
no sip-register
!
dial-peer voice 50 pots
description ** incoming dial peer **
incoming called-number ^AAAA$
port 0/1/0
!
dial-peer voice 51 pots
description ** incoming dial peer **
incoming called-number ^AAAA$
port 0/1/1
!
dial-peer voice 52 pots
description ** incoming dial peer **
incoming called-number ^AAAA$
port 0/1/2
!
dial-peer voice 53 pots
description ** incoming dial peer **
incoming called-number ^AAAA$
port 0/1/3
!
dial-peer voice 54 pots
description ** FXO pots dial-peer **
destination-pattern A0
port 0/1/0
no sip-register
!
dial-peer voice 55 pots
description ** FXO pots dial-peer **
destination-pattern A1
port 0/1/1
no sip-register
!
dial-peer voice 56 pots
description ** FXO pots dial-peer **
destination-pattern A2
port 0/1/2
no sip-register
!
dial-peer voice 57 pots
description ** FXO pots dial-peer **
destination-pattern A3
port 0/1/3
no sip-register
!
dial-peer voice 2000 voip
description ** cue voicemail pilot number **
destination-pattern 399
b2bua
session protocol sipv2
session target ipv4:10.1.10.1
voice-class sip outbound-proxy ipv4:10.1.10.1
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
dial-peer voice 6 pots
description "catch all dial peer for BRI/PRI"
translation-profile incoming nondialable
incoming called-number .%
direct-inward-dial
!
dial-peer voice 2001 voip
description ** cue auto attendant number **
translation-profile outgoing PSTN_CallForwarding
destination-pattern 398
b2bua
session protocol sipv2
session target ipv4:10.1.10.1
voice-class sip outbound-proxy ipv4:10.1.10.1
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
dial-peer voice 58 pots
trunkgroup ALL_FXO
corlist outgoing call-emergency
description **CCA*North American-10-Digit*Emergency**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 8911
forward-digits all
no sip-register
!
dial-peer voice 59 pots
trunkgroup ALL_FXO
corlist outgoing call-emergency
description **CCA*North American-10-Digit*Emergency**
preference 5
destination-pattern 911
forward-digits all
no sip-register
!
dial-peer voice 60 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*North American-10-Digit*10-Digit Local**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 8[2-9]..[2-9]......
forward-digits all
no sip-register
!
dial-peer voice 61 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*North American-10-Digit*Service Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 8[2-9]11
forward-digits all
no sip-register
!
dial-peer voice 62 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*North American-10-Digit*Long Distance**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 81[2-9]..[2-9]......
forward-digits all
no sip-register
!
dial-peer voice 63 pots
trunkgroup ALL_FXO
corlist outgoing call-international
description **CCA*North American-10-Digit*International**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 8011T
forward-digits all
no sip-register
!
dial-peer voice 64 pots
trunkgroup ALL_FXO
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 81800.......
forward-digits all
no sip-register
!
dial-peer voice 65 pots
trunkgroup ALL_FXO
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 81888.......
forward-digits all
no sip-register
!
dial-peer voice 66 pots
trunkgroup ALL_FXO
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 81877.......
forward-digits all
no sip-register
!
dial-peer voice 67 pots
trunkgroup ALL_FXO
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 81866.......
forward-digits all
no sip-register
!
dial-peer voice 68 pots
trunkgroup ALL_FXO
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 81855.......
forward-digits all
no sip-register
!
dial-peer voice 1020 voip
corlist outgoing call-national
description **CCA*North American-10-Digit*Long Distance**
translation-profile outgoing PSTN_Outgoing
preference 1
destination-pattern 81[2-9]..[2-9]......
session protocol sipv2
session target sip-server
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 1021 voip
corlist outgoing call-international
description **CCA*North American-10-Digit*International**
translation-profile outgoing PSTN_Outgoing
preference 1
destination-pattern 8011T
session protocol sipv2
session target sip-server
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 1022 voip
corlist outgoing call-local
description **CCA*North American-10-Digit*Service Numbers**
translation-profile outgoing PSTN_Outgoing
preference 1
destination-pattern 8[2-9]11
session protocol sipv2
session target sip-server
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 1023 voip
corlist outgoing call-emergency
description **CCA*North American-10-Digit*Emergency**
translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
preference 1
destination-pattern 911
session protocol sipv2
session target sip-server
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 1024 voip
corlist outgoing call-emergency
description **CCA*North American-10-Digit*Emergency**
translation-profile outgoing PSTN_Outgoing
preference 1
destination-pattern 8911
session protocol sipv2
session target sip-server
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 1025 voip
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing PSTN_Outgoing
preference 1
destination-pattern 81800.......
session protocol sipv2
session target sip-server
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 1026 voip
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing PSTN_Outgoing
preference 1
destination-pattern 81866.......
session protocol sipv2
session target sip-server
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 1027 voip
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing PSTN_Outgoing
preference 1
destination-pattern 81855.......
session protocol sipv2
session target sip-server
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 1028 voip
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing PSTN_Outgoing
preference 1
destination-pattern 81877.......
session protocol sipv2
session target sip-server
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 1029 voip
corlist outgoing call-toll-free
description **CCA*North American-10-Digit*Toll-Free**
translation-profile outgoing PSTN_Outgoing
preference 1
destination-pattern 81888.......
session protocol sipv2
session target sip-server
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 1030 voip
corlist outgoing call-local
description **CCA*North American-10-Digit*10-Digit Local**
translation-profile outgoing PSTN_Outgoing
preference 1
destination-pattern 8[2-9]..[2-9]......
session protocol sipv2
session target sip-server
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 1000 voip
permission term
description ** Incoming call from SIP trunk (Freephoneline) **
session protocol sipv2
session target sip-server
incoming called-number .%
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 1001 voip
corlist outgoing call-local
description ** star code to SIP trunk (Freephoneline) **
destination-pattern *..
session protocol sipv2
session target sip-server
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 1003 voip
description ** Passthrough Inbound Calls for PSTN from CUE **
translation-profile incoming SIP_Passthrough
b2bua
session protocol sipv2
session target ipv4:10.1.10.1
incoming called-number ABCDT
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
dial-peer voice 1005 voip
description ** Passthrough Inbound Calls for MWI from CUE **
b2bua
session protocol sipv2
session target ipv4:10.1.10.1
incoming called-number A80T
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
dial-peer voice 1009 voip
description ** Passthrough Inbound Calls for Internal Extensions from CUE **
b2bua
session protocol sipv2
session target ipv4:10.1.10.1
incoming called-number ^...$
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
dial-peer voice 3003 voip
description Reception-BG
translation-profile incoming Reception-BG_Called_7
session protocol sipv2
session target sip-server
incoming called-number 12899634222
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
!
no dial-peer outbound status-check pots
sip-ua
credentials username 12899634222 password 7 <removed> realm voip.freephoneline.ca
keepalive target dns:voip.freephoneline.ca
authentication username 12899634222 password 7 <removed>
no remote-party-id
retry invite 2
retry register 10
timers connect 100
timers keepalive active 100
registrar dns:voip.freephoneline.ca expires 3600
sip-server dns:voip.freephoneline.ca
host-registrar
g729-annexb override
!
!
!
telephony-service
sdspfarm units 5
sdspfarm transcode sessions 10
sdspfarm tag 2 mtpccef483f2400
video
fxo hook-flash
max-ephones 40
max-dn 300
ip source-address 10.1.1.1 port 2000
max-redirect 20
auto assign 1 to 1 type bri
calling-number initiator
service phone videoCapability 1
service phone SPA525-Encryption-key enterhome123
service phone SPA525-wifi-on yes
service phone SPA525-protocol SPCP
service phone SPA525-auto-detect-sccp yes
service phone SPA525-http-write yes
service phone SPA525-SSID voice
service phone SPA525-readonly no
service phone SPA525-Encryption-type WPA2_PSK
service phone webAccess 0
service dnis overlay
service dnis dir-lookup
timeouts interdigit 5
system message EnterHome
url services http://10.1.10.1/voiceview/common/login.do
url authentication http://10.1.10.2/CCMCIP/authenticate.asp
cnf-file location flash:
cnf-file perphone
load 521G-524G cp524g-8-1-17
load 525G spa525g-7-4-6
load 501G spa50x-30x-7-4-6
load 502G spa50x-30x-7-4-6
load 504G spa50x-30x-7-4-6
load 508G spa50x-30x-7-4-6
load 509G spa50x-30x-7-4-6
load 525G2 spa525g-7-4-6
load 301 spa50x-30x-7-4-6
load 303 spa50x-30x-7-4-6
time-zone 12
voicemail 399
max-conferences 8 gain -6
call-forward pattern .T
call-forward system redirecting-expanded
hunt-group logout HLog
moh flash:/media/music-on-hold.au
multicast moh 239.10.16.16 port 2000
web admin system name cisco secret 5 $1$rs7O$ZAaJYzZTAnHTJzMxr6psW.
dn-webedit
time-webedit
transfer-system full-consult dss
transfer-pattern 8.T
transfer-pattern .T
secondary-dialtone 8
fac standard
create cnf-files version-stamp Jan 01 2002 00:00:00
!
!
ephone-template 15
url services 1 http://10.1.10.1/voiceview/common/login.do VoiceviewExpress
softkeys remote-in-use Newcall
softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd HLog Login
softkeys seized Cfwdall Endcall Redial Pickup Gpickup Callback
softkeys connected Hold Endcall Trnsfer Confrn Acct Park
button-layout 7931 2
!
!
ephone-template 16
url services 1 http://10.1.10.1/voiceview/common/login.do VoiceviewExpress
softkeys remote-in-use Newcall
softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd HLog Login
softkeys seized Cfwdall Endcall Redial Pickup Gpickup Callback
softkeys connected Hold Endcall Trnsfer Confrn Acct Park
!
!
ephone-template 17
url services 1 http://10.1.10.1/voiceview/common/login.do VoiceviewExpress
softkeys remote-in-use CBarge Newcall
softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd HLog Login
softkeys seized Cfwdall Endcall Redial Pickup Gpickup Callback
softkeys connected Hold Endcall Trnsfer Confrn Acct Park
!
!
ephone-template 18
url services 1 http://10.1.10.1/voiceview/common/login.do VoiceviewExpress
softkeys remote-in-use CBarge Newcall
softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd HLog Login
softkeys seized Cfwdall Endcall Redial Pickup Gpickup Callback
softkeys connected Hold Endcall Trnsfer Confrn Acct Park
button-layout 7931 2
!
!
ephone-dn 9
number BCD no-reg primary
description MoH
moh out-call ABC
!
!
ephone-dn 12 dual-line
number 203 no-reg primary
label 203
description 203
name 203
!
!
ephone-dn 13 dual-line
number 204 no-reg primary
label 204
description 204
name 204
!
!
ephone-dn 14 dual-line
number 205 no-reg primary
label 205
description 205
name 205
!
!
ephone-dn 15 dual-line
number 206 no-reg primary
label 206
description 206
name 206
!
!
ephone-dn 16 dual-line
number 207 no-reg primary
label 207
description 207
name 207
!
!
ephone-dn 17 dual-line
number 208 no-reg primary
label 208
description 208
name 208
!
!
ephone-dn 18 dual-line
number 209 no-reg primary
label 209
description 209
name 209
!
!
ephone-dn 19 dual-line
number 210 no-reg primary
label 210
description 210
name 210
!
!
ephone-dn 20 dual-line
number 211 no-reg primary
label 211
description 211
name 211
!
!
ephone-dn 21 dual-line
number 212 no-reg primary
label 212
description 212
name 212
!
!
ephone-dn 22 dual-line
number 213 no-reg primary
label 213
description 213
name 213
!
!
ephone-dn 23 dual-line
number 214 no-reg primary
label 214
description 214
name 214
!
!
ephone-dn 24 dual-line
number 215 no-reg primary
label 215
description 215
name 215
!
!
ephone-dn 25 dual-line
number 216 no-reg primary
label 216
description 216
name 216
!
!
ephone-dn 26 dual-line
number 217 no-reg primary
label 217
description 217
name 217
!
!
ephone-dn 27 dual-line
number 218 no-reg primary
label 218
description 218
name 218
!
!
ephone-dn 28 dual-line
number 219 no-reg primary
label 219
description 219
name 219
!
!
ephone-dn 29 dual-line
number 220 no-reg primary
label 220
description 220
name 220
!
!
ephone-dn 30 dual-line
number 221 no-reg primary
label 221
description 221
name 221
!
!
ephone-dn 31 dual-line
number 222 no-reg primary
label 222
description 222
name 222
!
!
ephone-dn 33 dual-line
number 224 no-reg primary
label 224
description 224
name 224
!
!
ephone-dn 34 dual-line
number 225 no-reg primary
label 225
description 225
name 225
!
!
ephone-dn 35 dual-line
number 226 no-reg primary
label 226
description 226
name 226
!
!
ephone-dn 36 dual-line
number 227 no-reg primary
label 227
description 227
name 227
!
!
ephone-dn 37 dual-line
number 228 no-reg primary
label 228
description 228
name 228
!
!
ephone-dn 38 dual-line
number 229 no-reg primary
label 229
description 229
name 229
!
!
ephone-dn 40 dual-line
number 231 no-reg primary
label 231
description 231
name 231
!
!
ephone-dn 41 dual-line
number 232 no-reg primary
label 232
description 232
name 232
!
!
ephone-dn 42 dual-line
number 233 no-reg primary
label 233
description 233
name 233
!
!
ephone-dn 43 dual-line
number 234 no-reg primary
label 234
description 234
name 234
!
!
ephone-dn 44 dual-line
number 235 no-reg primary
label 235
description 235
name 235
!
!
ephone-dn 45 dual-line
number 236 no-reg primary
label 236
description 236
name 236
!
!
ephone-dn 285
number 14169772833
description SIP BG registration (BG 10)
preference 10
!
!
ephone-dn 287 dual-line
number 223 no-reg both
label Reception 3
name Reception Three
call-forward busy 399
call-forward noan 399 timeout 60
!
!
ephone-dn 288 dual-line
number 222 no-reg both
label Reception 2
name Reception Two
call-forward busy 399
call-forward noan 399 timeout 60
!
!
ephone-dn 289 dual-line
number 221 no-reg both
label Reception 1
name Reception One
call-forward busy 399
call-forward noan 399 timeout 60
!
!
ephone-dn 290 dual-line
number 117 no-reg both
label Room 7
name Room Seven
!
!
ephone-dn 291 dual-line
number 116 no-reg both
label Room 6
name Room Six
call-forward busy 399
call-forward noan 399 timeout 20
!
!
ephone-dn 292 dual-line
number 115 no-reg both
label Room 5
name Room Five
call-forward busy 399
call-forward noan 399 timeout 20
!
!
ephone-dn 293 dual-line
number 114 no-reg both
label Room 4
name Room Four
call-forward all 0
call-forward busy 399
call-forward noan 399 timeout 60
!
!
ephone-dn 294 dual-line
number 113 no-reg both
label Room 3
name Room Three
call-forward busy 399
call-forward noan 399 timeout 20
!
!
ephone-dn 295 dual-line
number 112 no-reg both
label Room 2
name Room Two
call-forward busy 399
call-forward noan 399 timeout 20
!
!
ephone-dn 296 dual-line
number 111 no-reg both
label Room 1
name Room One
call-forward busy 399
call-forward noan 399 timeout 20
!
!
ephone-dn 297 dual-line
number 401 no-reg both
pickup-group 1
label Igor
name Igor Igor
call-forward busy 399
call-forward noan 399 timeout 20
!
!
ephone-dn 298
number 12899634222
description SIP Main Number registration
preference 10
!
!
ephone-dn 299
number A801... no-reg primary
mwi off
!
!
ephone-dn 300
number A800... no-reg primary
mwi on
!
!
ephone 1
device-security-mode none
mac-address 649E.F376.AC11
ephone-template 16
max-calls-per-button 2
username "room1" password 123456
type 504G
button 1:296
!
!
!
ephone 2
device-security-mode none
mac-address 649E.F376.AC41
ephone-template 16
max-calls-per-button 2
username "room2" password 123456
type 504G
button 1:295
!
!
!
ephone 3
device-security-mode none
mac-address 649E.F376.AC51
ephone-template 16
max-calls-per-button 2
username "room3" password 123456
type 504G
button 1:294
!
!
!
ephone 4
device-security-mode none
mac-address 649E.F376.AC59
ephone-template 16
max-calls-per-button 2
username "room4" password 123456
type 504G
button 1:293
!
!
!
ephone 5
device-security-mode none
mac-address 649E.F376.AC49
ephone-template 16
max-calls-per-button 2
username "room5" password 123456
type 504G
button 1:292
!
!
!
ephone 6
device-security-mode none
mac-address 649E.F376.AC29
ephone-template 16
max-calls-per-button 2
username "room6" password 123456
type 504G
button 1:291
!
!
!
ephone 7
device-security-mode none
mac-address 649E.F376.AC12
ephone-template 16
max-calls-per-button 2
username "room7" password 123456
type 504G
button 1:290
!
!
!
ephone 8
device-security-mode none
mac-address 649E.F376.AC1A
ephone-template 16
max-calls-per-button 2
username "reception1" password 123456
type 504G
button 1:289
!
!
!
ephone 9
device-security-mode none
mac-address 649E.F376.AC32
ephone-template 16
max-calls-per-button 2
username "reception2" password 123456
type 504G
button 1:288
!
!
!
ephone 10
device-security-mode none
mac-address 4055.39A2.7CDE
ephone-template 16
max-calls-per-button 2
username "rogerp" password xxxxxxx
type 525G2
button 1:297
!
!
ephone-hunt 1 sequential
pilot 501
list 401
timeout 8
no-reg pilot
statistics collect
!
!
alias exec cca_voice_mode PBX
banner login ^Cbanner login ^Cisco Configuration Assistant. Version: 3.2. Thu Jun 07 16:34:08 EDT 2012^^C
!
line con 0
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
line vty 0 4
transport input all
line vty 5 100
transport input all
!
ntp master
ntp server time.chu.nrc.ca prefer
end

[VON CLAWSON]

So you are most likely hitting one of these two dial-peers on outgoing calls

dial-peer voice 1020 voip
corlist outgoing call-national
description **CCA*North American-10-Digit*Long Distance**
translation-profile outgoing PSTN_Outgoing
preference 1
destination-pattern 81[2-9]..[2-9]......
session protocol sipv2
session target sip-server
voice-class codec 1 
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad

dial-peer voice 1030 voip
corlist outgoing call-local
description **CCA*North American-10-Digit*10-Digit Local**
translation-profile outgoing PSTN_Outgoing
preference 1
destination-pattern 8[2-9]..[2-9]......
session protocol sipv2
session target sip-server
voice-class codec 1 
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad

Both of these have translation-profile outgoing PSTN_Outgoing

so the number will get translated to remove the 8.

Please let me know what number you are calling.

It would also help to have you put on debug ccsip message before you make the call and post the output.

Thanks

Von

My Youtube Channel

http://vonclawson.blogspot.com

[igorpaster]

that is correct. I use number 8 to dial outside phone number. 

[VON CLAWSON]

Right, I figured that.

Please let me know what number you are calling.

It would also help to have you put on debug ccsip message before you make the call and post the output.

Thanks

Von

My Youtube Channel

http://vonclawson.blogspot.com

[datalexcom]

I had this same problem.  The "configuration assistant" does not allow you to set the permissions on the dial peer and appears to set-up an inbound dial peer with termination only permissions. The appropriate fix for this is to go into the dial peer that exists for Incoming SIP Trunk calls and set "permission orig." Once you do this the device allows calls to pass and stops issuing a '500' error.

Example:

dial-peer voice 1000 voip
 permission orig  
 description ** Incoming call from SIP trunk (Sip Provider Name) **
 huntstop
 session protocol sipv2
 session target sip-server
 incoming called-number .%
 voice-class codec 1 
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad