07-25-2022 07:37 PM
Hello,
can u have a listen only mailbox in webex calling? there will be no user attached. just a DID pointed to a mailbox for employee hot line announcements?
thanks
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07-25-2022 11:05 PM
08-04-2022 06:25 AM
It can be done using the Extended Away greeting within the mailbox itself. At the moment, you cannot configure Extended Away from Control Hub. You will have to dial into the Voice Portal and log into the Group Voicemail. At that point, when you select greetings, you can set an Extended Away greeting, which doesn't allow messages to be deposited. The outgoing greeting plays and the call ends.
08-05-2022 10:51 AM
thanks, the extended away did the trick
07-26-2022 04:36 AM
Hi, thanks for the reply. I will use a vmail group. I was also wondering if there is a way to have a listen only mailbox. Just have employees call into box, listen to the daily greeting, then have the box hang-up without taking any messages. just a bulletin board mailbox..
08-04-2022 06:25 AM
It can be done using the Extended Away greeting within the mailbox itself. At the moment, you cannot configure Extended Away from Control Hub. You will have to dial into the Voice Portal and log into the Group Voicemail. At that point, when you select greetings, you can set an Extended Away greeting, which doesn't allow messages to be deposited. The outgoing greeting plays and the call ends.
08-05-2022 10:51 AM
thanks, the extended away did the trick
07-25-2022 11:05 PM
08-05-2022 10:12 AM
thank you
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