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customer is looking to move from a CUCM environment to a WebEx Calling option.they are wondering if there is any software for managing Call Detail Records that WebEx Calling may create? Looks like the information can be extracted to a csv file. Any ...
Hi All, I am looking for some guidance. A customer has downloaded the list of devices linked to control hub. When we look to confirm status under CCW-R for support the serial numbers don’t come up, most of the items are room Navigators. Historically ...
Hi all,I’m currently facing an issue with Codec Pro + Touch 10 while trying to keep the device on RoomOS 11.The codec is downgraded to RoomOS 11.32.x, and the Touch 10 remains connected and detected The issue appears during the Register to Webex p...
May I Have the Webex Service Availability: The system must provide an SLA of no less than 99.95% availability per month, with supporting evidence demonstrating SLA performance for at least the past 12 months
Hi All, Can anyone let me know if there are any options for users to search and replay call recordings of others within Webex when the recording platform is Webex? As an admin, I am able to list the call recordings but cannot replay them. I also fou...
Is there a report to see how many extensions have Voicemail enabled and how many Voicemails they have in the inbox? We are a medical facility and need to ensure our Voicemails are checked every day and other than walking around looking at phones thi...
Hi,I am trying to explore Webex calling feature in webex app. (The calls from Calling tab in webex app, and not meeting calls)What are the pre-requisites in order to do internal calls between Webex registered users with all call features like hold, t...
I am trying to access a transcript of a meeting on my mac in the Webex App. The app on my mac shows different calender entries - please see screenshots. How is it possible that I can see the meeting entries and transcripts on my app on the phone but ...
I’m looking for guidance on a recurring issue with the Cisco Headset 730 on Windows 11 25H2 Build 26200.9106 when connected over Bluetooth. The headset pairs successfully and initially works as expected for both audio output and microphone input. How...
Join the Webex Developer Evangelism team on July 30, 2025, at 1:00 PM EDT for an exclusive webinar unveiling two pivotal advancements designed to revolutionize your development workflow: the new converged Webex Developer Portal and the powerful AI As...
As a compliance officer in a Webex org I am frequently tasked with retrieving messages from specified rooms/spaces so that legal/compliance can review the content.Despite being a compliance officer and having the spark_compliance:messages_read scope ...
First of all, is it the right place to propose new features and bugfixes? If not, please point out where should I write (or if these ideas are not welcomed, please tell me so to avoid spending calories on dead ends).1) When editing past messages with...
Based on the above article in Webex Calling below are the conclusion point.For continuous processes to pull CDRs from Webex into another data store, use the cdr_stream endpointFor historical reporting within 30 days, use the cdr_feed endpointFor hist...