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Executive/Assistant - Assistant don't know if Executive is calling

Hi community, we struggle with the Executive/Assistant Feature. Our Executives need similar features like provided from CUCM IPMA. Additional to the call filtering we set: Location To Ring: enabledAlert Type: SilentShared call appearance location: ...

Resolved! Webex Beta program

Hello, I want to have access to the Webex Beta program, could you give me the procedure ?Regards.Gregory

I just submitted my first app - now what?

Hi all,I am brand new to developing Webex app and am excited that I submitted my first one for approval this last Sunday (July 12, 2026). I have not received any feedback and when I try to look for my Request in the Support Portal, I am redirected b...

Removing 'Room Navigator Compatibility' message - MTR mode

Hi,Is there a way of removing or at least putting a timeout on this annoying message? I will sort out an updated Room Navigator, but the current experience is actually pretty good, and this message gets in the way of other things on the screen, like ...

touch 10 issues an error

we replaced the codec after connecting Touch 10 (tablet) it gives the error below, what should I do, who has encountered, what can I do?

Resolved! Cannot See Device Extension While on Active Call

Attached is a snapshot of an 8811 device while on an active call. The active call screen covers up the extension information, thereby no allowing a caller to know what extension they are calling from.This became important when one of our employees m...

Resolved! SCIM Provisioning from Entra ID to Webex fails with "Unauthorized"

Hi all, I recently regenerated and updated our SCIM bearer token for the Cisco Webex Identity Enterprise App in Microsoft Entra ID, following this documentation:Configure Cisco Webex for automatic user provisioning with Microsoft Entra ID - Microsoft...

Notification Settings - Missing sound Test button

Environment: Windows 11Issue: Missing Test button when choosing new sounds in Notification settings. Settings > Notifications > MessagesDescription: When playing around in the notification settings, I went to choose a new Sound, but I quickly noticed...

Resolved! Webex Calling – Always Use Prime Line and Auto Collapse Line Key

I’m wondering if there is a setting in Control Hub similar to Call Manager’s - Always Use Prime Line.Although my issue is not exactly the same as with CUCM. But reminds me of it.I am working with some 9851 phones.I have the User setting - Auto Collap...

Can Agentforce Voice Be Used as the Call Destination for Webex Calling

Is there a way to integrate Agentforce Voice directly with Webex Calling without using Service Cloud Voice?My requirement is that when a user places a call through Webex Calling, the call should automatically be routed or redirected to Agentforce Voi...

RoomOS Book API Should return error if booking timeslot already booked

Hi,We are able to book same timeslot which already booked by someone using xCommand Booking Book API, to handle this we need to fetch all the booking list from RoomOS and check with that. It will be better if RoomOS device rejects the API call if req...

Resolved! Webex mobile app images on Android 15

I am running Webex 45.4.0.160 on a Motorola Edge 40 Pro running Android 15. I cannot open any images on my mobile (desktop is fine). Uploads are working OK but I cannot open the image again. The image preview has a spinning circle on all preview im...

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