Webex Community

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Announcements

Subscribe to the board to stay in the know with Webex announcements, community events, feature updat...

331 Posts

Adopting Webex

Share and discuss leading change management for Webex. Learn how others are securing leadership, pre...

360 Posts

Webex Connect

Engage with the Webex Connect team and your peers around the use of the Webex Connect CPaaS Develope...

86 Posts

Activity in Webex Community

Call Accounting for WebEx Calling

customer is looking to move from a CUCM environment to a WebEx Calling option.they are wondering if there is any software for managing Call Detail Records that WebEx Calling may create?  Looks like the information can be extracted to a csv file. Any ...

Serials showing in control hub, but not showing in CCW-R

Hi All, I am looking for some guidance. A customer has downloaded the list of devices linked to control hub. When we look to confirm status under CCW-R for support the serial numbers don’t come up, most of the items are room Navigators. Historically ...

Codec Pro with Touch 10 unexpectedly pushed to RoomOS 26.8

  Hi all,I’m currently facing an issue with Codec Pro + Touch 10 while trying to keep the device on RoomOS 11.The codec is downgraded to RoomOS 11.32.x, and the Touch 10 remains connected and  detected The issue appears during the Register to Webex p...

DjAron by Visitor
  • 87 Views
  • 2 replies
  • 0 Helpful votes

Resolved! Replay option for webex calling recording

Hi All,  Can anyone let me know if there are any options for users to search and replay call recordings of others within Webex when the recording platform is Webex? As an admin, I am able to list the call recordings but cannot replay them. I also fou...

Voicemail report

Is there a report to see how many extensions have Voicemail enabled and how many Voicemails they have in the inbox?  We are a medical facility and need to ensure our Voicemails are checked every day and other than walking around looking at phones thi...

msoto12 by Visitor
  • 994 Views
  • 2 replies
  • 0 Helpful votes

Compliance scopes, API and /messages endpoint

As a compliance officer in a Webex org I am frequently tasked with retrieving messages from specified rooms/spaces so that legal/compliance can review the content.Despite being a compliance officer and having the spark_compliance:messages_read scope ...

arpotter by Cisco Employee
  • 255 Views
  • 2 replies
  • 0 Helpful votes

Wishlist / feature request for WebEx

First of all, is it the right place to propose new features and bugfixes? If not, please point out where should I write (or if these ideas are not welcomed, please tell me so to avoid spending calories on dead ends).1) When editing past messages with...

nicoadamo by Community Member
  • 222 Views
  • 2 replies
  • 0 Helpful votes

Understanding the Webex Calling CDR API

Based on the above article in Webex Calling below are the conclusion point.For continuous processes to pull CDRs from Webex into another data store, use the cdr_stream endpointFor historical reporting within 30 days, use the cdr_feed endpointFor hist...

wahhussa by Cisco Employee
  • 550 Views
  • 2 replies
  • 0 Helpful votes
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