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327 PostsActivity in Webex Community
Toll Free Number Calling Issue
I'm having issues on WXCW calling Toll Free numbers - Whatever number we try to call we get this message "It says call can't be completed at this time and to try again later"
"Upgrade" option,
Dear Webex Support Team, I am writing to bring an issue to your attention regarding my Webex account. I recently created this account, but I noticed that the "Upgrade" option, which was previously visible in the profile section to "Unlock the full po...
Screen Sharing in Linux with Wayland timeline (?)
Hello everyone,from time to time I try to switch from X11 to Wayland to see if screen sharing works on Wayland now. But it seems like it still does not (the feature is also still flagged as "coming soon" at the linux Webex page). But since there are ...
Webex mouse pointer freeze
Guys, we are facing a strange issue from last Thursday that if we are giving remote sessions to anyone and it works like charm but after few minutes of usage the mouse pointer gets freeze. I noticed that if remote user keeps the machine idle for some...
Webex Calling - Automatic Callback ?
Hi, I have a customer who is testing some PBX features and wants to know if it is possible to implement automatic callback with Webex Calling. As I read, it is not supported and there is a more limited alternative using call queues (queues), but call...
Adding users to embedded app
Hi teamI created a project which utilizes an embeded app ...i wanted to get this tested by a colleague before actually publishing it for all ..is it possible to add individual users on the embedded app.ThanksManish
Resolved! API to control "Cisco Calling Plan" toggle
I am looking for the API that controls "Cisco Calling Plan" toggle which is located under calling -> advanced call settings -> outgoing and incoming permissions -> outgoing calls. The /v1/people/{personId}/features/outgoingPermission API does not see...
Webex Control Hub .Is there any configuration revert function ?
Hi , Good Day. Is there any configuration backup on the Control hub. Something like you can revert the change on the dial-plan , user/agent information , hunt group setting to a previous stage (maybe 2 week ago). This is to avoid there is a misconf...
creating a user setup for finesse and jabber on the pc
Hi I am trying to figure out the best setup for users with laptops and Virtual machines and some troubleshooting. We get one way audio occasionally how can I bring up the stats in jabber to determine if network packets are being sent both ways. Is...
Resolved! Webex LGW Connection
If we have a SIP line at Site A and the VG is located at another site, but there is a WAN connection between the two sites,Can we connect the SIP line to any L3 switch at Site A and have the VG handle the calls remotely?
Can't add webex starter licences to my account
Is anybody else having this issue?It has been 6 weeks and support is still working on it.Thanks
Webex Calling – Always Use Prime Line and Auto Collapse Line Key
I’m wondering if there is a setting in Control Hub similar to Call Manager’s - Always Use Prime Line.Although my issue is not exactly the same as with CUCM. But reminds me of it.I am working with some 9851 phones.I have the User setting - Auto Collap...
UCCX .aef script upload and convert on Webex Contact Center
Good to have this feature?UCCX .aef script upload and convert on Webex Contact Center
Resolved! API to update 'Wholesale General Settings' Customer
Hi Team,We are trying to automate Cisco Wholesale customer provisioning and user setup.In Partner Hub, under Customers → Settings, there is a toggle called “Allow restrict by partner mode” in the Wholesale general settings section.Is there an API ava...
Ringtone Does Not Stop even after incoming call has been answered
Webex call continues to ring even after I have answered an incoming call on my computer. What is causing this? The ringing continues for 5-6 seconds before the caller can actually hear me.
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