Webex Community

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Subscribe to the board to stay in the know with Webex announcements, community events, feature updat...

246 Posts

Adopting Webex

Share and discuss leading change management for Webex. Learn how others are securing leadership, pre...

341 Posts

Webex Connect

Engage with the Webex Connect team and your peers around the use of the Webex Connect CPaaS Develope...

30 Posts

Activity in Webex Community

Trusted Network Edge and Zone for WebEx in India.

Hello All, I am configuring WebEx Calling for India Location. There are 2 tabs "Trusted Network Edge" and "Zone" in  Control Hub https://admin.webex.com, go to Services > Calling > Call Routing. Here we need to mention IP addresses. But not sure whic...

Meeting Report

I create a case for this one as well 695609190With recent updates now I can not see meeting durations on "Calling" menu. Now I just seen durations of normal calls over there. Meetings are no longer listed over there. It was a critical feature because...

Resolved! Learn about Time Zones, UTC and DST?

Want to get a quick overview of - what are time zones, UTC and DST- How are they linked and how do they influence each other- Plus examples for the Webex platform and PythonCheck out this community blog: Time zones, UTC and DST explained    


Resolved! Update a message with Adaptive Card attachment?

Hello,Your documentation states that it's not possible to update a message containing an attachment (Adaptive Card).https://developer.webex.com/docs/api/v1/messages/edit-a-message"Edits of messages containing files or attachments are not currently su...

dupontb by Beginner
  • 4 replies
  • 0 Helpful votes

SIP/2.0 488 Not Acceptable Media

Hello Guys, Facing Issue with WebEx Calling. Inbound calls are reaching to the WebEx user but going directly to the missed call tab. User is not getting any ring and not able to answer calls. In LGW debug we are getting SIP/2.0 488 Not Acceptable Med...

Introducing Webex's Hybrid Work Outcomes!

What would you do if another hour was added to your day? With Webex's built-in #HybridWork solutions, cut down on unnecessary calls and spend time getting the important things done. Whether it's through asynchronous messaging, taking calls from home...

Screen Shot 2022-08-01 at 10.14.13 AM.png Screen Shot 2022-08-01 at 10.11.52 AM.png
eschlach by Cisco Employee
  • 215 replies
  • 95 Helpful votes

Control Hub Agent Wrap time

When using Control Hub (NOT Contact Center) to manage Queues & Agents:What is the default Wrap-up Time for Agents?How/where can the Wrap-up Time be edited or changed? 

Neil B by Beginner
  • 0 replies
  • 0 Helpful votes

Time zones, UTC and DST explained

In Webex: Do you know how message time and date are stored?And how do they display in different time zones? Below is a short video that explains all there is to know about time zones, DST and UTC plus how they relate and how they are linked. Even for...

Webex control hub integration with office 365

 Hi AllI'm trying to setup office 365 calendar integration between WebEx through expressway.Currently expressway is in version 12.5.7 and configured as Cisco WebEx hybrid services. But when I try to setup the exchange server configuration there is no...

dpwaruna by Beginner
  • 3 replies
  • 0 Helpful votes
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