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How to GET all Direct Messages through API?

Does anyone know how to get all the direct messages via API? It appears to only send back the latet 100 or so messages. I have reviewed the API documentation along with the pagination feature, but the response from these API doesn't return a "link"...

Resolved! Practice Sessions and security?

Today we had an alarming incident - we had a group go into Closed Session, where only the few Panelists can hear each other (or at least, that's been our intent), and someone emailed us and said they could hear everything, even though they were an At...

WxCC Analyzer reports API Integration

We currently send via a schedule in Analyzer a weekly data dump of calls data that a SUP has to copy-paste into a SharePoint file which is then imported to a number of reports. We’re looking for a more automated way to handle this process. I wanted t...

WebexCC Web Callback variables

I have followed the sample below, and it is all working with the exception of getting the "attributes" set on the API call. https://github.com/WebexSamples/webex-contact-center-api-samples/tree/main/callback-samples/callback-sample Example, my POST b...

WebEx minimizing after logging in

We are seeing that once WebEx launches and users go to log into the Application it will minimize to the Task Bar. We have not made any changes to the Application. This started maybe two weeks ago and looking to see what might be causing this issue.

Change focus to custom widget

Hi, I've built a custom widget as a web component using node.js (using widget-sample-101 as reference). I've observed that when a call comes in and is accepted, no matter what tab in WebexCC Desktop I'm in, it changes to Home tab with Call Control ac...

Resolved! Add multiple agents to a hunt group or append to list of agents

Using the Webex Provisioning API for "Features: Hunt Group" I was doing a PUT operation to the Hunt Group to post an Agent ID and it wipes the list of current agents. Looking to see if there is a way to append this list or provide an array value to ...

Cross-view PTZ camera more than 6 people

Hi,If I use 2 PTZ cameras as side cameras and use EQX Cross-view function for a long conference table with 8 people sitting on each side, what will happen of camera view? It exceed the recommendation of the guidleline of capture 6 people by side cam...

How to disable "A transcript and summary will be created"?

Hi,I don't know how it is called in English, but every time I start a meeting I hear a voice saying "Es wird eine Abschrift und Zusammenfassung erstellt", something like "A transcript and summary will be created". If I would be the only one hearing ...

CUCM 15 with Webex App

Hello,i would like to know if in CUCM 15, we must always introduce phone services credentials in Webex App?Because actually, my users don't like re introduce the phone services credentials after changing their windows password...Thanks in advance.

Clarification on Azure AD Sync

We're in the early stages of rolling out Webex Calling to our organization. I am trying to wrap my head around how exactly the Azure AD sync is working.We have it connected to Azure, and it is successfully syncing but it's a bit of a mess. We have it...

Webex CDRs

Hi, We are a company that builds Analytics software and are looking to integrate with Webex. We started our journey with a sandbox environment and configured up to the point we can make “Call on Webex” call types between the users.Our main issue at t...

Webex Connect Voice API - Interrupt audio on user input

Is there a Voice API equivalent of the Collect Input node's Interrupt audio on user input setting? I see the name of this input in the node is 'bargin' but any attempt to add this to the JSON body returns a "json scheme validation failed" failure.

CUBE Connector for WC keep going offline after couple mins

HiWe are trying to register our local Cube router in Webex calling but the gateway keep going offline. When we enrol the gateway it goes online for few minutes and then it goes offline. The cube has a public ip address that is use for the connector.

Cisco VIMT / CVI - customisation

Hi, My customer is using Webex CVI to join MS Teams meeting. I have the following customisation queries. Query1. Scenario is as follows. Host schedules a meeting >> Meeting invite is sent to all invitees with the CVI info >> User on Cisco Video devic...

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