Receiving SMS in a flow

[shablair]

I have a flow configured in my sandbox where I initiate an SMS send via API and the message is sent successfully.  Following the SMS node, I have a Receive node to capture the SMS response that would then go to a Branch node to proceed further.  Based on the debug, the Receive node stays in waiting and the flow stops.  The SMS response is making it to the platform, and I can see it on the Sandbox Home page under the Receive SMS tab.  What could be the cause of the SMS response not making it back into the flow?

[Connect - Tanuj · Accepted solution]

Thanks. What's the value of n2.customEvent.Number variable? It should contain the country code and the number. E.g., 1XXXXXXXXXX.

[shablair]

n2.customEvent.Number is the E.164 number of the device receiving and sending the SMS.  For testing purposes, I removed the leading '+' from the string in the API request and that ended up working.  I thought I had read somewhere that the '+' is needed but it seems to work ok in this configuration.

[Connect - Tanuj]

Hi @shablair - Can you share a copy of the receive node configuration? Sharing an example for your reference. 

[shablair]

Hi @TAN I have attached my receive node configuration.