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325 PostsActivity in Webex Community
Webex App Chat Recording
For compliance reasons we are not allowed to use the Webex Chat feature. The problem is all chats are required to be recorded and archived for at least 5 years. So far, I haven't found a way to do this even from a third party. My question is: is ther...
Webex Softphone Ringer Default Volume
I've had a couple of users complain that the ringer on their Webex softphone defaults to max after a reboot. My own client does not have these issues so its hard to troubleshoot the issue.Has anyone else encountered this, is there a fix?
CSCwq00502 no "share this window" button on taskbar thumbnail
For some months the "Share this window" is gone from the taskbar tooltip even though the "share any window from taskbar" is enabled under taskbar behavior. Has anyone else seen this or know how to fix it?It seems also a bug was recorded for this.
Contact Center developer sandbox admin portal not opening
https://desktop.wxcc-us1.cisco.com/ The link is not opening; this was working till yesterday. stuck on this page :
Where
Where can I find invoices?
Cisco Room Vision PTZ Camera Compatibility with Room 70 Dual G2
I've been advised that I can add a PTZ camera to a Room 70 Dual G2 but it does not work. The CODEC is same unit as a Room Kit Pro so I'm not sure why this would not work. After booting the camera, it will spin and read the room, but that is the exten...
Resolved! App Monetization
Hi All,we want to build an app for webex. it seems webex does not natively support or provide any means to monetize an app, meaning we need to handle monetization ourselves including payment gateway etc. is that correct?https://developer.webex.com/do...
VTECH registering as third party device
Good Afternoon i have tried the following to comission a vtech open sip device without success.1. Created a device>customer managed generic IP phone> we entered MAC address2. Credentials were created ie Line id , outbound proxy SIP username and passw...
BOT is not fetching all the messages from a Room
Query from @daniel Desch at #webex4devs space Hi Support Team, I've created my first bot and posting messages is working fine. But GET messages of a room does only work with my personal access token, not for the bot. The bot gets a 403. Am I missi...
Integration of webhook with webex bot is not responding
Hi Team,I have created webhook to integrate it with webex bot, Bot is responding properly when I ping it, but if someone from the team ping the bot its not responding. Can someone help me out on this,I am not sure where I am going wrong
Integration - Meeting AI Summaries and Insights Scopes
We have an EVP who uses Zapier. Zapier's current Webex integration does not support Webex Sites that are SSO integrated, which ours is. So, the Zapier "AI" has said to create an Integration with the below information. The problem is, half of these sc...
Webinars - What happened to the Chat option?
Started a webinar today and there was not an option to open a Chat window. I looked at the screen used to set up the webinar and noticed it wasn't something that could be enabled. Did Cisco make a change to remove this option from webinars?
Resolved! Amazon Connect with Webex calling integration
Our customer uses Amazon Connect, which gives them the ability to record their outbound calling,With the mandated shift to webex they lost the ability.Can they still use Amazon Connect with Webex calling with some integration
Webhook Only Triggers When Bot is Tagged,Unable to Monitor All message
Hello Webex Community, I am trying to set up a webhook for a bot account to monitor all messages in a Webex space. My use case is to process every message posted in the space, regardless of whether the bot is tagged or mentioned. Steps Taken: I crea...
Resolved! 🚨 Keep Up with Webex Developer Experience 💡
Upcoming Webinar Join us on Wednesday, November 12th at 10am PDT, to explore the new Bring Your Own Virtual Agent (BYOVA) capability from Webex, enabling developers to integrate any voice-based virtual AI agent with Webex Contact Center. This sess...
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