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Danny Servantez Jr
Cisco Employee
Cisco Employee

Q: Can we share these suctom Dashboards?

A: Not possible in the current Beta version but based on feedback that is a likely addition in the future.

 

Q: this version of dashboards is already available?

A: These new features will be going to Beta in the coming weeks with a GA target in January 2022

 

Q: Can you tell us if/when we'll be able to export the dashboards into an excel file?

A: We are looking into this right now!

 

Q: can we have a report to export dashboards for trending data

A: We are also looking into this for the next couple of quarters.

 

Q: Can we pull ediscovery reports in CSV format ?

A: Answer Pending.

 

Q: can custom reports be shared or published so others can use

A: Not at this time.

 

Q: We have several WebEx Sites. Will be be able to create a report for all sites versus having to run each site individually?

A: Yes, today you can run meeting reports by selecting a specific site and adding the site as a filter is an announcement that will be added later.

 

Q: There are a few reports that partners are advising admins to pull regularly (at least once every 3 months) to have access to past data. Is there any way to automate the generation of those reports and save to a local drive so that I don't have to beg Cisco or my partner for information from over 3 months ago?

A: These custom reports will allow you to go back to get historical data. Downloading the report can be done a few ways. If you schedule the job through the UI the system will send you an email and you can go download the report in the Control Hub. The other option is to leverage the API for maximum flexibility utilizing a script.

 

Q: can we check webex teams shared files names in any report on CH reporting?

A: Today we do not have the detail of data to see what the name of the file is.

 

Q: The question is can the custom template get reports for mutliple sites *at once* - not just can I create a custom tempalte and then run it once for each different site

A: Answer Pending.

 

Q: Are we still able to join this BETA or were testers elected?

A: Yes, this is the Control Hub Beta. If you are already a Control Beta participant you will get this in the coming weeks. You can still join the beta program.

 

Q: Can we send schedule reports over an email?

A: You cannot schedule a report from the email, the system sends you email notifying that there is a report ready to download. This is with security in mind to validate that only authorized users can authenticate and pull the secure data.

 

Q: For Webex orgs that have enabled space classification, can we run a report on the number of spaces with a particular classification / date they were created?

A: Today for the app we support active user level reporting and how many spaces they are active for, and we report on the BOT as an entity. For the spaces themselves this requirement is on the backlog to report active spaces, names, and how many members is being investigated by the development team.

 

Q: can we get these custom reports shared in the future, we have a team that supports our enterprise, so want everyone to have access

A: Yes, we are looking into this scenario, but we need to make sure there are workflows in place to track who is viewing, changing, and updating these templates.

 

Q: can we do specific queries in a custom report?

A: We are not making it open ended where you can write any kind of select statement. There will be limited filtering capabilities. Filter based on the data that is already in a standard template. You will be able to do “And” statements and “Or”

 

Q: Do we have the ability to create a custom report to extract data based on email address of the attendees?

A: This is something on the backlog. The is one of the harder problems to solve and is under investigation.

 

Q: My question is related to reports for “Environmental Metrics”, nothing available today?

“Allow Webex Platform to capture Workspace metrics” was turned on in Workspaces, but can’t find any “report button”.

A: Answer Pending.

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