04-16-2022 06:03 PM
Hello,
I am having major issues setting up a CBW140AC-B out of the box. I have it plugged into the PoE port of my router and per the instructions, I waited until it cycled to flashing green light. Then again per the instructions, I am supposed to connected to SSID CiscoBusiness-Setup. However the SSID never shows up. I scanned with both laptop and smartphone. I have unplugged and plugged the AP in again. It then goes through a never ending cycle of of red, amber, and green. I am having great difficulty finding troubleshooting steps online, I can't even find how to factory reset the thing. Do I hold down the mode button or just press it briefly? Sorry I am very lost.
Solved! Go to Solution.
04-18-2022 11:57 AM
May be worth installing 7.0 and testing it, or opening a TAC case to help fix the issue?
04-16-2022 06:47 PM
umplug it, press the botton, plug it and hold for 30 seconds
04-16-2022 06:57 PM
04-16-2022 07:08 PM
Booting up the access point will take about 8–10 minutes. The LED will blink green in multiple patterns, alternating rapidly through green, red, and amber before turning green again. There may be small variations in the LED color intensity and hue.
04-16-2022 07:26 PM
04-16-2022 07:47 PM
Well no luck I'm afraid. I observed the AP and it looks like it is in a boot loop.
Power up
Blink green only for 90 seconds
Goes to solid green for 30 seconds
Blink green only again for 15 seconds
Then blink red only for 15 seconds
Then cycle green red amber for 60 seconds
It then powers off for 10 seconds
Then powers up and blinks green only again for 90 seconds
Then solid green for 15 seconds
Then blinking green again
The above just repeats indefinitely.
The SSID still never shows up.
04-16-2022 08:12 PM
I think you have a secondary AP.
• Primary APs— CBW140AC, CBW145AC, CBW240AC
You need to start with a Primary AP.
04-16-2022 08:25 PM
04-17-2022 12:04 AM
Turn off the device give 2min break, turn on again process again.
The LED will cycle through green, amber, and red. This is normal and can take up to 6 minutes. The device is not ready until the LED is consistently blinking green or solid green.
04-17-2022 12:49 AM
04-17-2022 10:17 AM
I also ordered the 150 watt power supply which may or may not be needed.
04-18-2022 12:54 AM
not sure - we're discussing here CBW140AC or Firepower please clarify?
04-18-2022 07:28 AM
04-18-2022 09:45 AM
Do you mean FP used to power AP, that was not working?
as per I know 6.5 FP onwards support PoE
04-18-2022 11:24 AM
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