Cisco WAP 321 Firmware Recovery Fail

[ciscodnack]

Dear Gurus, 

i have a Cisco WAP321 not working so I reset it to factory default and came to a firrware recovery page. I download the firmware from the link below and try uploading but the respond was firmware invalid. Please assist

https://software.cisco.com/download/release.html?mdfid=284152656&flowid=32563&softwareid=282463166&release=1.0.6.6&relind=AVAILABLE&rellifecycle=&reltype=latest

[Iliya Gatsev]

Hi, 
My name is Iliya Gatsev from Cisco Technical Support Team.

I think it would be best if you could call our support line and open a support ticket, so we can do a WebEx remote session and check the configuration.

https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

Iliya Gatsev
Cisco STAC Network Engineer
Together we are the human network .:|:.:|:. CISCO

[mauro_b46]

Hi, 

I same thing happens to me
could you solve it?

Thanks

Regards

[nbutlev]

Hi there, 

My name is Nikola and I'm Cisco Small Business Devices team member.

Get the latest firmware version from here:

https://software.cisco.com/download/home/284152656/type/282463166/release/1.0.6.7

If the upshot remains the same try with the Recovery (TFTPD32) Procedure.

[mauro_b46]

Hi Nikola,

In my case I have a wap 581, I have tried all the firmwares for the cisco WAP 581 but it has not worked

Firmwares: https://software.cisco.com/download/home/286314835/type/282463166/release/1.0.5.0?i=!pp

My case info: https://community.cisco.com/t5/small-business-wireless/cisco-wap581-a-k9-v01-firmware-recovery/m-p/4634018#M11296

What is the Recovery (TFTPD32) Procedure?

Why Cisco does not publish information about this mode Firmware Recovery?

Thanks

Regards!