cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
750
Views
0
Helpful
2
Replies

ERROR: Apple TV causes AES-CCMP TSC replays

alexander2003
Level 1
Level 1

Hello,
I have a problem. I have a Cisco 2702i AP with two wifis. The two networks run on 2.4GHz and 5GHz and so far work without problems.

But as soon as I connect my Apple TV to the wifi, it triggers the following error message and then loses connection for a few seconds. The Apple TV is on the latest software version. In another network (no Cisco AP) it works without problem.

%DOT11-4-CCMP_REPLAY: Client acbc.4586.e8c8 had 1 AES-CCMP TSC replays
%DOT11-4-MAXRETRIES: Packet to client acbc.4586.e8c8 reached max retries, removing the client
%DOT11-6-DISASSOC: Interface Dot11Radio0, Deauthenticating Station acbc.4586.e8c8 Reason: Previous authentication no longer valid

I have also uploaded my current config of the AP.

Would be very grateful for any help.

Alex

2 Replies 2

marce1000
VIP
VIP

 

                 - FYIhttps://bst.cisco.com/bugsearch/bug/CSCur62548

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

Rich R
VIP
VIP

So as @marce1000 has highlighted this appears to be a known bug.
But Cisco will not be fixing it because the product is already way past the end of software maintenance date:
https://www.cisco.com/c/en/us/products/collateral/wireless/aironet-2700-series-access-point/eos-eol-notice-c51-740711.html

You don't mention what version of software you're using now so the only thing I can suggest is to try different versions.
for example https://bst.cisco.com/bugsearch/bug/CSCup72165 is fixed in 15.3(3)JPJ6 and 15.3(3)JK5 - try those.
https://bst.cisco.com/bugsearch/bug/CSCuq91056 possibly (bug details are sketchy) fixed in 8.0.120.0 so try 15.3(3)JA4.

If none of those solve the problem then really nothing you can do other than replace with a currently supported product.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Review Cisco Networking products for a $25 gift card