Error for the Cisco 5508 firmware 8.5.182.0 with Air-AP2802I-B-K9
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09-04-2024 10:06 PM
Keep receiving the error of the AP unable to join issue, when it joins it will show the IP address with 0.0.0.0
DOT11_CFG[0] Radio Mode is changed from Local to Local
[*09/05/2024 04:52:13.8406] DOT11_CFG[1] Radio Mode is changed from Local to Local
[*09/05/2024 04:52:16.6110] Re-Tx Count=1, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/05/2024 04:52:16.6110]
[*09/05/2024 04:52:19.4618] Re-Tx Count=2, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/05/2024 04:52:19.4618]
[*09/05/2024 04:52:22.3127] Re-Tx Count=3, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
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Aironet Access Points
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09-04-2024 10:12 PM
Scroll to the right and under Status. Does it keep showing "Downloading"?
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09-04-2024 10:50 PM
Thanks for your reply, not, it just shows remove options. According to the log, is the same firmware version as the WLC, because we inserted the bundle AP image to the WLC.
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09-04-2024 11:19 PM
- The screenshot with the error includes : Regulatory domain check has failed for the AP
Is the regulatory domain for the particular AP configured (and allowed) on the controller ?
M.
-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '
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09-05-2024 12:28 AM
Hi Marce,
At the moment we didn't set any settings about the regulatory domain for the particular AP, any where we can configure? if need to be enabled or allowed.
Thank you
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09-05-2024 12:33 AM
- It looks like this AP has a country code , not allowed on the controller ; intended or not =>
Check manufacturing code for the AP , either on the packaging of the AP or on it's covers
(or perhaps with the command show version on the AP)
To adjust/add on the controller : https://www.cisco.com/c/en/us/td/docs/wireless/controller/8-5/config-guide/b_cg85/country_codes.html#ID3428
M.
-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '
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09-05-2024 12:38 AM
Hi Marce,
Yes, for the country we set it to SG for the controller, and below attached is the AP version.
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09-05-2024 05:41 AM
>....Yes, for the country we set it to SG for the controller,
- The country code SG is assigned for Singapore , yet the AP model ends on AIR-AP2802I-B-K9
This corresponds to Puerto Rico , and USA
So that should be corrected ,
M.
-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '
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09-05-2024 07:17 PM
Hi Marce,
Tried setting the controller to the 3 countries, but the AP still had the same error.
Couldn't get the IP address, still 0.0.0.0
Thank you
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09-05-2024 07:19 PM
Hi Marce,
After the 0.0.0.0 error under my AP log will show below.
Last AP Message Decryption Failure
-
Last AP Connection Failure
Timed out while waiting for ECHO repsonse from the AP
Last AP Disconnect Reason
-
Last Error Occurred
AP got or has been disconnected
Last Error Occurred Reason
Timed out while waiting for ECHO repsonse from the AP
Last Join Error Timestamp
Sep 06 02:14:05.026
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09-05-2024 07:23 PM
Hi Marce,
Really appreciate your help, now i can see my AP in the wireless tab.
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09-05-2024 11:35 PM
- I can't see any specific issue from it ,
M.
-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '