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Ping the gateway

Moudar
VIP
VIP

Hi

I've received complaints from several users regarding Teams meetings where the voice lags behind the video.

One of the checks I conducted was to ping the gateway that terminates at the WLC:

 

 

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As you can observe, there was significant variation, and at some point, it exceeded 300 ms!

Do you have any suggestions on how to troubleshoot the fluctuation that's occurring?

3 Replies 3

marce1000
VIP
VIP

 

 - Ping testing doesn't have too much relevance when checking application performance , let alone in a wireless environment, you also don't mention WLC model and software version being used on it , 

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

WLC 5520 and version 8.10.190

 

 - The WLC will not be optimized to pay too much attention to ping packets  ; ideally you would use iperf on  a server offering an application and an iperf-client (e.g.)

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !
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