Problems after Convert Catalyst 9120AXI-E to Embedded Wireles

[mateuszKopinski]

I tried this toutorial https://www.cisco.com/c/en/us/support/docs/wireless/embedded-wireless-controller-on-catalyst-access-points/215303-embedded-wireless-controller-conversion.html

After that my access point is showing:

"EWC-AP in Recovery Mode......
Please use 'archive download-sw' to upgrade AP and Controller image.
Please use 'show flexconnect ewc-ap launch-log' to check EWC-AP launch log."

I made an 'archive' and it still doesn't work...

It may take a few minutes. If longer, please abort command, check network and try again.
######################################################################## 100.0%
Image download completed.
Checking ...OK
Checking image size...OK
Verifying ...OK
Versioning ...ws_management_version: 17.03.06.0.35
Successfully downloaded and setup eWLC image.
Please reload AP to take effect.
Archive done.

After reload I have same info like on start . 

I have done the research, but in my case it is not about AP memory

Filesystem Size Used Available Use% Mounted on
/dev/ubivol/part2 520.1M 63.9M 456.2M 12% /part2

What should I do now to set my access point to Standalone mode?

[marce1000]

 - Check these articles : https://community.cisco.com/t5/wireless/solved-catalyst-9120-ewc-ap-in-recovery-mode/td-p/4589714 and https://community.cisco.com/t5/wireless/c9117axi-stuck-in-ewc-ap-recovery-mode/td-p/4545595

 M.

[mateuszKopinski]

After fixing the AP like in https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9120axi-access-point/217537-repairing-c9120-c9115-access-points-from.html, the recovery mode disappeared and everythings worked fine untill...

ap-type ewc-ap tftp://192.168.1.69/ap1g7 tftp://192.168.1.69/apsp_CSCwd40096.bin

 After again installing the Embedded Wireless Controller images, there is the same problem.

EWC-AP in Recovery Mode......
Please use 'archive download-sw' to upgrade AP and Controller image.
Please use 'show flexconnect ewc-ap launch-log' to check EWC-AP launch log.

[marce1000]

 - Use this procedure instead : https://community.cisco.com/t5/wireless/cisco-9115-ewc/m-p/4519214#M236549 ,

 M.

[mateuszKopinski]

I've done the same things and it doesn't work. After typing "show version" I see that the img files have been installed. Nevertheless, it is still Recovery Mode.

[marce1000]

             - Raise a ticket and or contact Cisco TAC , 

 M.

[mateuszKopinski]

Is it possible to do without active service contract? I have only warranty ...

[marce1000]

                 - Have a try  , see what they have to say , if no go , try factory reset of the 9120AXI-E  and try again , also use the mentioned procedure again if simple factory reset is not enough. If all of that still does not work , then spin up a 9800-CL and have the AP connect as a CAPWAP client, see if that works. If it does then try to convert to Embedded Wireless again , 

 M.

[Rich R]

> ap-type ewc-ap tftp://192.168.1.69/ap1g7 tftp://192.168.1.69/apsp_CSCwd40096.bin
Where did you get that EWC image from?  You should be installing C9800-AP-iosxe-wlc.bin.
I suggest re-flash the AP again using the repair procedure then install the correct image as per the installation process.
I'd recommend https://software.cisco.com/download/home/286322988/type/286323077/release/17.6.4 (best) or
https://software.cisco.com/download/home/286322988/type/286323077/release/17.9.2
17.3 has been a very troubled release train so unless you have x700 APs which you need to use then stay away from 17.3!

[mateuszKopinski · Accepted solution]

So, I took a break from this AP.... This time I tried with a file from the website (they unlocked this file for some reason and I didn't need active service contract heh ). As a result, it was possible to convert the AP in to Embedded Wireles.

BTW I got "apsp_CSCwd40096.bin" from support.

[Rich R]

Good that you got that working.

I imagine that file you got from support is an AP service pack (as the name suggests) which would need to be installed as a service pack not base AP firmware.