Hi!
I am currently in the process of upgrading my WLC (3504) along with all of the Access Points (AIR-AP1832I-E-K9, AIR-CAP2702I-E-K9, and AIR-CAP2602I-E-K9) to version 8.8.130.0 from the current version, 8.5.161.0.
While the pre-downloading procedure for the access points has been successfully completed for all devices, I've encountered an issue with the AIR-CAP2702I-E-K9 model. They are all failed to complete the pre-downloading process:
(Cisco Controller) >show ap image all
Total number of APs.............................. 45
Number of APs
Initiated....................................... 0
Downloading..................................... 0
Predownloading.................................. 3
Completed predownloading........................ 41
Not Supported................................... 0
Failed to Predownload........................... 1
Predownload Predownload Flexconnect
AP Name Primary Image Backup Image Predownload Status Predownload Version Next Retry Time Retry Count Predownload
------------------ -------------- -------------- --------------- -------------- ---------------- ------------ --------------
AP02 8.5.161.0 0.0.0.0 Failed 8.8.130.0 08:59:11 7
AP31 8.5.161.0 8.8.130.0 Complete 8.8.130.0 NA NA
(Cisco Controller) >show boot
Primary Boot Image............................... 8.8.130.0 (default)
Backup Boot Image................................ 8.5.161.0 (active)
I would greatly appreciate your guidance on the necessary steps to resolve this matter. Your assistance in this regard would be immensely helpful.
Thank you for your attention and support.
Warm regards,
Fred J.
