cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
186
Views
2
Helpful
5
Replies

WLC controller AIR CT5500 AP

zeljkosan
Level 1
Level 1

Hello team,

recently our client send us a question about software for end of all device.

We suggested new device, but it is working properly, so they refuse.

Does anyone have this:

AIR-CT5500-AP_BUNDLE-K9-8-5-182-0.aes

 

Thanks, br.

2 Accepted Solutions

Accepted Solutions

jagan.chowdam
Spotlight
Spotlight

This means you don't have any contract associated with this device model on your Cisco partner profile. To resolve this, you can:

  1. Reach out to the service contract administrators in your organization to add the device's SmartNet to your profile.
  2. Open a Cisco TAC case and request them to add it for you.

Once the device is added to your profile, you'll be able to download the software file.

Jagan Chowdam

/**Pls rate useful responses**/ 

View solution in original post

Leo Laohoo
Hall of Fame
Hall of Fame

1.  Read this:  Cisco Wireless LAN Controller AireOS Software FIPS Mode Denial of Service Vulnerability

2.  Scroll Down to the "Customers Without Service Contracts" section and read that very carefully. 

3.  Email TAC with the following information: 

  • Serial number of the WLC
  • Filename requested
  • Download link where the file is located
  • Security Bulletin

View solution in original post

5 Replies 5

marce1000
VIP
VIP

 

        - FYI : https://software.cisco.com/download/home/282600534/type/280926587/release/8.5.182.0

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

zeljkosan
Level 1
Level 1

Hello, ok, but I get notification:

Entitlement Required. Click for support

Anyway, I send an TAC case, so we will see what is next.

Thank you for help.

Br

jagan.chowdam
Spotlight
Spotlight

This means you don't have any contract associated with this device model on your Cisco partner profile. To resolve this, you can:

  1. Reach out to the service contract administrators in your organization to add the device's SmartNet to your profile.
  2. Open a Cisco TAC case and request them to add it for you.

Once the device is added to your profile, you'll be able to download the software file.

Jagan Chowdam

/**Pls rate useful responses**/ 

Leo Laohoo
Hall of Fame
Hall of Fame

1.  Read this:  Cisco Wireless LAN Controller AireOS Software FIPS Mode Denial of Service Vulnerability

2.  Scroll Down to the "Customers Without Service Contracts" section and read that very carefully. 

3.  Email TAC with the following information: 

  • Serial number of the WLC
  • Filename requested
  • Download link where the file is located
  • Security Bulletin

zeljkosan
Level 1
Level 1

Hello, thank you very much for tips.

I have contacted TAC case, and they send me link with one-time-password to download file.

Br

Review Cisco Networking for a $25 gift card