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Cisco Software Manager (CSM) 4.2.5 on Centos 7.8

Jan Vitek
Level 1
Level 1

Hi,

 

I accidentally hit "yum update" on my Centos running CSM 4.2.5 and after that, CSM does not run. It seems that there's a problem with some python in csm-server, but I do not know python nor docker to provide more details.

Centos downgrading is generally not recommended, so is there any other solution than reinstall the host OS from scratch?

Thanks :)

 

 

 

1 Accepted Solution

Accepted Solutions

balaji.bandi
Hall of Fame
Hall of Fame

Its not recomended to upgrade the OS by it self, you need upgrade along with CSM upgrade process for get new updates.

 

Do you have backup of the config to restore ? if you have contract contact Cisco TAC for quick fix if any.

BB

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View solution in original post

2 Replies 2

balaji.bandi
Hall of Fame
Hall of Fame

Its not recomended to upgrade the OS by it self, you need upgrade along with CSM upgrade process for get new updates.

 

Do you have backup of the config to restore ? if you have contract contact Cisco TAC for quick fix if any.

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

I have only a database dump, not a full backup. I'll contact TAC, thank You.