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I am attempting to configure a new Smartnet Collector. I'm at the point of where I need to "Provide Service Certificate from the service portal you plan to use this collector with" When navigating to the Smart Net Total Care portal and then to All Co...
You are welcome Richard! Also just as a follow up, I wasn't able to upgrade the software from the GUI either. I was getting the error "Either your Password is expired or Authentication Failed. Please re-enable the server connection from Server Connec...
Hi Richard, Today I was looking for a resolution to this same issue that Joshua initially posted on this thread. Since this is one of the first hits on my search, I wanted to reply with the resolution that I found to help you and any other weary Netw...