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Cisco Community is an active and collaborative place to learn more about our products and ask questions of peers and Cisco experts! Check out some of the most popular conversations happening right now!

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ISE TACACS device license logic question.

Hello Community,I would like to clarify the expected TACACS+ licensing behavior in a two-node Cisco ISE deployment. Environment- Node 1: Primary Administration Node (PAN) + PSN, with Device Admin service enabled- Node 2: Secondary Administration Node...

kangms by • Community Member
  • 19 Views
  • 0 replies
  • 0 Helpful votes

Webex Contact Center Scripted AI Agent

I am trying to setup a scripted AI agent. I am trying to understand how to pass data back from my contact center flow to the agent. The documentation is very limited. Specifically, this is what I am trying to do:Information from Cisco documentation:R...

ericnlv by • Frequent Visitor
  • 63 Views
  • 1 replies
  • 0 Helpful votes

Cisco Finesse user stuck in reserve

Our Call Center Agents are intermittently getting stuck in reserve.This is happening to on-site users and remote workers.They seem to resolve it by restarting their computers.I can't say for sure how many times a day it happens or how many Agents are...

kbeaton by • Level 5
  • 95 Views
  • 1 replies
  • 0 Helpful votes

Devices won't authenticate, WLC seems to eat requests to radius

 Since I have seen it here before but didn't see solution for myself, and I am currently dealing with the same issue, I am looking for some help.We have several devices using the same service account to authenticate to WiFi, but they do not always au...

captain-s by • Community Member
  • 480 Views
  • 11 replies
  • 0 Helpful votes

Resolved! C9800-40 ROMMON upgrade 17.7(3r) to 17.12(1r)

Please advise and give me your opinion:I need to perform a ROMMON upgrade from version 17.7(3r) to 17.12(1r) on a C9800-40. The guides say that I must use the command reload and not reload slot x, which means both WLCs will restart, not just the one ...

Problem with SFP-10G-ER, C9300-24S and C9300-NM-8X

Hi everyoneOur SFP-10G-ER modules aren't recognized as supported by a C9300-24S with C9300-NM-8X. According to the compatibility matrix, they should be compatible.We tried workarounds I've found for similar errors, like cold-boot the switch several t...

cjaras by • Community Member
  • 377 Views
  • 8 replies
  • 0 Helpful votes
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