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Lmarquez
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About Lmarquez
12-18-2019
Lmarquez
Beginner
Recent Badges
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Stats
Member since
02-14-2019
87
Posts
0
Helpful
1
Solution
Latest Contributions by Lmarquez
Latest Contributions by Lmarquez
Discussions Lmarquez has Participated In
TKBs Lmarquez has Participated In
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Customer Lacking DA Access to Portal & CSAM.
Created by
Lmarquez
in
Smart Net Total Care Portal and Collector Discussions
10-16-2019
10-16-2019
Hey everyone,We're trying to assist a customer gain access to their SNTC portal. We are a CBR Admin ...
Re: Unable to Upload & Unable to Update from CSP-C.
Created by
Lmarquez
in
Smart Net Total Care Portal and Collector Discussions
10-09-2019
10-09-2019
The root run commands were what resolved this for the customer. Thank you.
Unable to Upload & Unable to Update from CSP-C.
Created by
Lmarquez
in
Smart Net Total Care Portal and Collector Discussions
10-07-2019
10-07-2019
Hi everyone,I have an issue where the customer is trying to Collect but they are being greeted with ...
Re: Collector Captcha Gone.
Created by
Lmarquez
in
Smart Net Total Care Portal and Collector Discussions
10-07-2019
10-07-2019
It looks like they simply rolled the VM back before the time of attempting to upgrade it. A 500GB HD...
Re: Collector Captcha Gone.
Created by
Lmarquez
in
Smart Net Total Care Portal and Collector Discussions
10-07-2019
10-07-2019
Hey Adias,More information on this actually - the collector was working fine last week and the custo...
Collector Captcha Gone.
Created by
Lmarquez
in
Smart Net Total Care Portal and Collector Discussions
10-07-2019
10-07-2019
Hey everyone, I have a customer trying to utilize the Collector and there is an issue where the Capt...
Collector Unable to Upgrade.
Created by
Lmarquez
in
Smart Net Total Care Portal and Collector Discussions
10-04-2019
10-04-2019
Hello,I have an issue with a customer who is unable to upgrade their collector from 2.7 to the newes...
Discrepancy for Devices In Portal.
Created by
Lmarquez
in
Smart Net Total Care Portal and Collector Discussions
10-02-2019
10-02-2019
Hello everyone,I have a strange issue where two devices that are pulling into the portal should be s...
Re: Sign-Up Issues For SNTC.
Created by
Lmarquez
in
Smart Net Total Care Portal and Collector Discussions
09-27-2019
09-27-2019
Thanks for the assist, Batman!Got it sorted - should be good.
Sign-Up Issues For SNTC.
Created by
Lmarquez
in
Smart Net Total Care Portal and Collector Discussions
09-27-2019
09-27-2019
Hey everyone,Unsure of the issue here, but maybe someone can better enlighten me. I have a customer ...
Former DA Left Company. The Customer needs DA Access.
Created by
Lmarquez
in
Smart Net Total Care Portal and Collector Discussions
09-26-2019
09-26-2019
Hello,I have a separate case and incident where another customer has their DA no longer present in t...
Former DA Left Company. Customer Needs Access.
Created by
Lmarquez
in
Smart Net Total Care Portal and Collector Discussions
09-26-2019
09-26-2019
Hey everyone, I have a customer that has had their DA leave and no longer has access to the SNTC Por...
Issue with Customer Portal Access.
Created by
Lmarquez
in
Smart Net Total Care Portal and Collector Discussions
09-16-2019
09-16-2019
Hi,I have an issue where the customer cannot access their SNTC Portal. It keeps kicking them back to...
Former DA Left Company. Need to Reassign DA.
Created by
Lmarquez
in
Smart Net Total Care Portal and Collector Discussions
09-16-2019
09-16-2019
Hello,Former DA has left the company and a new DA needs to be assigned.Any assistance would be great...
Former DA Left Company. Customer needs DA Access.
Created by
Lmarquez
in
Smart Net Total Care Portal and Collector Discussions
09-11-2019
09-11-2019
Hello, I have a customer that has had their DA leave the company and now they are left without CSAM ...
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Public Statistics
Date Registered
02-14-2019
09:12 AM
Date Last Visited
12-18-2019
12:07 AM
Total Messages Posted
87
Helpful Votes Given To
User
Helpful Count
Suchita Shewale
95
adias
25
jofrumki
25
Walter Thompson
15
Supriya Patel
55
See all >