I was referred to put in a discussion here by Cisco TAC. I have associated two new users with our Smart Account, however they can’t access the Portal.When trying to reach the Cisco Smartnet Portal (https://services.cisco.com/) both users are getting ...

Hello,    Per the Cisco support article https://www.cisco.com/c/en/us/support/docs/services/sntc/portal_administration.html I need assistance to assign new DA role to my profile. The old DA left and we currently do not have one. I have verified that ...