@Janos Benyovszki :
What I find interesting is the GraphQL query in question started returning 500s for Customer_A too, but only for older data from back in February. The very same GraphQL query was working fine for recent date ranges including today.
How I reproduced the error for Customer_A and Customer_B:
- Pick a date range from February.
- Try to include `isRecordingDeleted` in the query.
I have copied the Postman query below:
```
query($startTime: Long!, $endTime: Long!) {
taskDetails(
from: $startTime # created tasks from Unix-ms
to: $endTime # created tasks to Unix-ms
# filter: {
# and: [
# { endedTime: { gt: 0 } }
# { endedTime: { gte: $startTime } }
# { endedTime: { lte: $endTime } }
# { status: { equals: "ended"} }
# ] # and
# } # filters
pagination : {
# "0", "5"
cursor : "0"
} # pagination
) {
tasks {
id
createdTime (sort: asc)
endedTime
lastActivityTime
status
channelType
origin
destination
contactReason
direction
terminationType
channelSubType
customer {
name
phoneNumber
email
} # customer
isActive
isCampaign
outdialType
isCallback
cpaStatus
channelMetaData {
email {
subject
# metadata # not defined
}
chat {
chatReason
}
inBoundTranscript
outBoundTranscript
} # channelMetaData
callbackData {
callbackRequestTime
callbackConnectTime
callbackNumber
callbackStatus
callbackOrigin
callbackType
callbackQueueName
callbackAgentName
callbackTeamName
callbackRetryCount
} # callbackData
recordingLocation
lastQueue {
id
name
duration
} # lastQueue
lastSite {
id
name
} # lastSite
lastTeam {
id
name
} # lastTeam
lastEntryPoint {
id
name
} # lastEntryPoint
previousQueue {
id
name
} # previousQueue
preferredAgentSystemId
terminationReason
ivrScriptName
ivrScriptTagName
abandonedType
contactHandleType
feedback {
surveyOptIn
type
questionsAnswered
surveyCompleted
questionsPresented
comment
} # feedback
firstQueueName
terminatingEnd
lastWrapUpCodeId
lastWrapupCodeName
lastAgent {
id
name
signInId
sessionId
phoneNumber
channelId
} # lastAgent
abandonedSlCount
agentHangupCount
botName
chainedInToEPCount
chainedInToQueueCount
emailBody
emailContent
emailContentType
emailDate
emailFullMessage
emailMessageId
emailRef
emailReplyBody
emailReplyContentType
epTransferToEPCount
firstQueueId
fullMonitoringCount
isHandledByPreferredAgent
ivrEndedCount
midcallMonitoringCount
emailBccList
emailCcList
emailReplyTo
emailToList
isEmailSent
routingType
ivrScriptId
ivrScriptTagId
campaignId
campaignName
campaignStatus
flowActivityName
flowActivitySequence
totalDuration
csatScore
blindTransferCount
conferenceCount
conferenceDuration
consultCount
consultDuration
holdCount
holdDuration
selfserviceCount
selfserviceDuration
connectedCount
connectedDuration
consultToQueueCount
consultToQueueDuration
transferCount
wrapupDuration
ringingDuration
queueDuration
queueCount
captureRequested
isTranscriptionAvailable
consultToEPCount
consultToEPDuration
outdialConsultToEPCount
outdialConsultToEPDuration
agentToDnTransferCount
agentToAgentTransferCount
callCompletedCount
autoCsat
matchedSkills
requiredSkills
matchedSkillsProfile
isWithInServiceLevel
isContactOffered
transferErrorCount
isContactEscalatedToQueue
isOptOutOfQueue
isContactHandled
outdialConsultToQueueCount
outdialConsultCount
overflowCount
pausedCount
pausedDuration
previousAgentId
previousAgentSessionId
previousAgentName
queueTransferToEPCount
queueTransferToQueueCount
recordingFileSize
recordingCount
recordingErrorCount
resumedCount
shortInIVRCount
shortInQueueCount
silentMonitoringCount
recordingStereoBlobId
suddenDisconnectCount
totalMonitoringCount
outdialConsultToQueueDuration
transferInToEPCount
isOutdial
monitoringTimestamp
# isRecordingDeleted # Throwing 500s for older data
isMonitored
monitorFullName
isBarged
bargedInDuration
bargedInCount
bargedInFailedCount
preferredAgentName
agentTransferedInCount
agentToEntrypointTransferCount
agentToQueueTransferCount
totalBnrDuration
# CARs
activities(first: 100) {
# Count of CAR records
totalCount
# Required fields from CAR.
pageInfo {
hasNextPage
endCursor
} # pageInfo
nodes {
id
isActive
createdTime (sort: asc)
endedTime # (sort: asc)
lastActivityTime
agentId
agentName
agentPhoneNumber
agentSessionId
agentChannelId
entrypointId
entrypointName
queueId
queueName
siteId
siteName
teamId
teamName
transferType
activityType
activityName
eventName
previousState
nextState
consultEpId
consultEpName
childContactId
childContactType
duration
destinationAgentPhoneNumber
destinationAgentId
destinationAgentName
destinationAgentSessionId
destinationAgentChannelId
destinationAgentTeamId
destinationAgentTeamName
destinationQueueName
destinationQueueId
terminationReason
ivrScriptId
ivrScriptName
ivrScriptTagId
ivrScriptTagName
bnrMode
} # nodes
} # activities
} # tasks
pageInfo {
hasNextPage
endCursor
} # pageInfo
}
}
```
