Hello,We use two different API methods to collect Webex Calling call legs for analytical reporting for our customers.The 1st method used is the `v1/cdr_feed` GET API call. See: https://developer.webex.com/docs/api/v1/reports-detailed-call-history/get...

Hello,We have started polling for CSRs for reporting purposes. We have multiple customers, and for Customer_A we had no issues with the GraphQL queries we were running.Then, we started trying to poll for CSRs for Customer_B, and started running into ...

We have a Webex Contact Center sandbox and I am in the process of testing out the Search API. I am looking at samples on githubWe are currently using Webhook subscriptions to create detailed Task call legs (IVR Leg, First Agent A leg, Transfer to Age...

Hello,What are the ways to link call routing from an on-premise Cisco UCM (CUCM) to Webex Contact Center (WxCC)? First impressions from reading documentation are linking the destination number of the CUCM call leg to the Entry Points listed by the Wx...