I have exactly the same problem as dconstantino has. But my Reporting Server is up and configured for CCB. I've checked several times.Activity log:10.1.1.10.1355390949937.1.CallbackEntry,12/13/2012 14:29:10.250,Enter Queue_01,enter,10.1.1.10.13553909...

Hello!Try this: http://docwiki.cisco.com/wiki/Sticky_Agent_Configuration