07-23-2009 01:24 PM
All my LDAP query tests are successful, dashboard shows mail coming in and being blocked, etc...
But no spam daily quarantine messages are arriving. Seems to come in once in a blue moon if at all when I have it set to arrive 3 times a day.
Any ideas on where or how to start troubleshooting?
07-23-2009 01:33 PM
You need to make sure that the SPam Quart End USer Auth is designated as the Active Query.
Brian
07-23-2009 02:05 PM
It sure is. They all are active.
08-09-2009 07:49 PM
Does it send notifications if it doesn't catch any email?
08-10-2009 07:39 AM
No it will not send a notification if there is no spam in the quarantine. You can view the Spam Quarantine while logged into the blocker under Monitor>Quarantines>Spam Quarantine.
Brian
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