cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1809
Views
0
Helpful
18
Replies
David Trad
Rising star

Unable To Change Host Name Of Device - No Exit or Back Capabilities

Hi Team,

Another bug discovered when attempting to change the host name of a device.

Please refer to the screen shots, first one is "Name-Change" second one is "Topology-View" (After name change) and third one is "Settings-View" After going back to the settings page of the device.

Steps Taken:

  1. Click on the Topology View and then click on the device
  2. Click on the settings "... Symbol" an make a change to the Host Name
  3. Click the save button
  4. Change to a new location (As there is no go back option to the topology view)
  5. Change back to Topology View and see that host name is still the same
  6. Go back into settings and notice it has reverted back
  7. Attempt it again and wait 5 minutes before moving to topology view again, still same results

This issue was reproducible, I could change the Host Name on the AP itself and FindIT would recognise the change, however I reverted back to the original Host Name whilst undergoing these tests.

The other thing noticeable is that it is missing a "Go Back Option" to move back to topology view from within the device settings section, this needs to be put there next to the "Configuration" navigation menu option, otherwise we have to go to the right navigation menu, click on another section and then navigate back to topology view again (Discovery), clicking on "Discovery" view whilst in this section does nothing and will not return you to Topology view at all.

Please let me know if there is anything else you need me to test on this particular issue.

Cheers,

David.

[EDIT] It should also be noted, that due to these AP's being in cluster mode, the settings option does not show up when clicking on the associated AP to the cluster, it only shows up on the primary AP. I understand the logic behind this, but I still think that the settings window should still show up but not allow any changes to be made, otherwise we have to log into each AP individually to see if the cluster AP pushed the correct settings to it.... Hope that makes sense :)

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *
18 REPLIES 18
David Harper
Cisco Employee

BTW, inn step 4 above, you said there is no way back from the device detail view.  There is actually an X in the top-right corner of the view which allows you to close that view down and get back to the previous view.

Cheers,
Dave.

chucui
Cisco Employee

"This issue was reproducible, I could change the Host Name on the AP itself and FindIT would recognise the change, however I reverted back to the original Host Name whilst undergoing these tests."

Yes, we are aware of this issue, the root cause is data management problem on both GUI and backend, Topo/Inventory data are not sync'ed up, we already fixed it by re-organizing GUI code and backend Topo/Inventory modules. Having said that, you should be able to see the hostname is actually changed on device.

"The other thing noticeable is that it is missing a "Go Back Option" to move back to topology view from within the device settings section, this needs to be put there next to the "Configuration" navigation menu option, otherwise we have to go to the right navigation menu, click on another section and then navigate back to topology view again (Discovery), clicking on "Discovery" view whilst in this section does nothing and will not return you to Topology view at all."

On device info panel, there is a close icon "X" on the top right, if you click it, device info panel will be closed, no need to click other menu item and then navigate back.

Hi Brian,

Thanks for this, that is great feedback and good to see that there is an exit or back-out option.

One small suggestion, can that "X" be turned into a different colour, preferably red or something like that as it for some silly reason just blends in, which might be the reason why I totally missed it.

Again thank for the feedback and love the work on this :)

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *

Ok, that's a good suggestion, will add into work list.

Thanks,

Brian