Hi all,
I am trying to passthrough a custom header called "Watson_Header".
Genesys is transferring the call (adding this header Watson_Header)and it is routed fine over the CUCM and CUBE to the Watson_App. As I understand CUCM does not ignores unrecognized headers. I also know I can allow via sip normalization.
I can see on rtmt logs that Watson_header reaches the CUCM but it is being ignored/dropped.
I should be allowing on incoming message and and adding on outgoing right...but I don´t know how.
flow call:
Genesys-->CUCM-->CUBE-->Watson_APP ; Every connection between device is SipTrunk
Genesys-->SipTrunkA-->CUCM
CUCM-->SipTRunkB-->CUBE
Below is the incoming message to CUCM :
06472957.006 |19:20:21.993 |AppInfo |SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 123.176.13.37 on port 63709 index 3506 with 969 bytes:
[1162837,NET]
REFER sip:3428@10.214.144.28:5060;transport=tcp SIP/2.0
From: <sip:9800@123.176.13.37>;tag=7DDDC4EC-BBB7-4191-AF5E-7F8A296B32A8-219433
To: <sip:3428@10.214.144.28>;tag=584253~e8a7bdf5-4646-44a1-8f1f-996d1d78ba4b-29387426
Call-ID: 53e73e00-1ec1e111-af23-1c90d60a@10.214.144.28
CSeq: 1 REFER
Content-Length: 0
Via: SIP/2.0/TCP 123.176.13.37:5060;branch=z9hG4bK7D4CEEAC-42FE-49DD-8514-4D5ABE9ECEB5-2591
Contact: <sip:123.176.13.37:5060;transport=tcp>
X-Genesys-CallInfo: routed
Watson_Header: tipo_doc=04;nro_doc=12345678;nro_cliente=01503303;ingreso clave=ingreso clave;sexo=M;interno=5108
Watson-Header: tipo_doc=04;nro_doc=12345678;nro_cliente=01503303;ingreso clave=ingreso clave;sexo=M;interno=5108
Refer-To: <sip:6603@10.214.144.28:5060;parent-party-uuid=CG6IURNSC92KJ7U1SLQCC242TO0000AS>
Referred-By: sip:9800@123.176.13.37
X-Genesys-CallUUID: RVHNE6EFO17O526FFAEAOPKRSG000016
Max-Forwards: 68
X-Genesys-CallUUID: RVHNE6EFO17O526FFAEAOPKRSG000016
