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Announcements

2018 Cisco Customer Journey Solutions Sales Summit

Register now to make one of the most important investments in your future! Come and join hundreds of your colleagues, peers, and contact center experts at the ninth annual Cisco Customer Journey Solutions Sales Summit, the premier contact center sales event of the year. This event will be held on October 31- November 1 at the Hyatt Regency New Orleans.

Welcome to the HCS CC Partner Community. This community will help you take advantage of all these opportunities and more. It is designed specifically for partners eligible to sell HCS for CC, and is the destination for all resources and discussions. We encourage you to be an active member and start discussions with fellow partners and ask us questions as well.
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Contact Center Insight
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All Aboard the Express
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Contact Center Feature Demo
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Customer Experience Webcast
CCX Demo |  CJP Demo

 

 

 

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Aberumen
Community Manager
‎07-23-2018 10:37 AM
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Context Services for Cisco Contact Center

Context Service for Cisco Contact Center, a cloud-based solution that tracks a customer’s critical contextual data and immediately delivers it to the service agent. Context Service integrates data from the various ways a customer can interact with your business – such as voice, chat, social media, email and web – to help the agent be better informed and helping complete the Customer Journey.

To join the blog, click HERE

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Customer Journey Solutions Newsbites - latest news from the Cisco contact center world including Collaboration Flex Plan for contact center, Integrations with Apple Business Chat and Google AI, industry insights and competitive and much more!

Read the latest CJS Newsbites

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