What are Lifecycle Advantage Community Resources?
This comprehensive resource page is crafted to help you easily explore all Lifecycle Advantage assets in a convenient, self-service format. Lifecycle Advantage Community Resources offer essential documents, guided tutorial videos, and recorded webinar sessions, all available in one centralized location. Each section is organized by specific topics to streamline your learning and application process.
Not yet enrolled in Lifecycle Advantage? Take the first step by submitting our New Partner Request form and start transforming your customer engagement journey today.
Topics Covered in this session:
- Getting started with Lifecycle Advantage
- Learn how to set up your program settings
- Review the journeys available within the platform
| Key Resources |
|
| Lifecycle Advantage Overview Video |
Hear how Lifecycle Advantage can help partners evolve their business practice, increase customer loyalty and recurring revenue by putting partners in the digital driving seat to accelerate their customer’s' value by combining analytics and automation.
|
| Lifecycle Advantage Program User Guide |
Are you new to the Lifecycle Advantage program or just need a refresher? The user guide will show you how to use the platform, update your program settings, how to complete your opportunity review and more.
Tool Tip: To find a specific topic in the user guide, use the dynamic table of contents. Click on any topic to jump directly to that section in the guide.
|
| Lifecycle Advantage Journey Playbooks |
Learn how digital journeys can guide your customers through specific milestones of the lifecycle.
|
| Lifecycle Advantage Insider video series |
In this three-part video series, hear from Cisco experts on what is Lifecycle Advantage (LCA) and how it combines analytics, automation, and personalized content to help you digitally engage your customers throughout the lifecycle.
This series is a must for:
- Refreshing your LCA knowledge & best practices.
- New or future partners looking to maximize program outcomes.
What you will learn:
- Episode 1: Getting started with LCA program settings. Learn how to set up and customize your LCA program for success.
- Episode 2: Renewals & Growth: Discover strategies to boost renewals and drive growth.
- Episode 3: Customer Success: Explore how to engage customers digitally and co-branded across the CX lifecycle.
|
Want to learn more about Lifecycle Advantage?
View more resources on our Lifecycle Advantage Partner Hub.
Drop a comment below to start the conversation with the Lifecycle Advantage team.
